Mtn Uganda Partners With Uganda Hotel Owners’ Association To Enhance Digital Infrastructure In Hospitality Sector

Published on August 8, 2025 |

By: TTW News Desk

MTN Uganda has entered into a strategical business pinch nan Uganda Hotel Owners’ Association (UHOA), aiming to toggle shape Uganda’s hospitality and tourism sectors done integer innovation. The agreement, formalised by a memorandum of knowing (MoU), sets nan shape for nan integration of mobile finance devices and precocious integer services crossed much than 780 hotels successful nan country. This collaboration is poised to modernise edifice operations and amended work transportation for some home and world guests.

A Shift Toward Digital Services

The collaboration brings together MTN’s mobile money division, MTN MoMo, and its endeavor exertion unit, pinch a shared imagination of enhancing nan wide impermanent experience. MTN’s MoMo will chiefly attraction connected digitising costs processes, enabling hotels to judge mobile money transactions for bookings, bills, and different services. Meanwhile, MTN’s endeavor tech section will connection basal services specified arsenic unchangeable net connectivity, cloud-based guidance tools, and Wi-Fi services for some unit and guests.

MTN Uganda’s displacement toward offering technology-driven solutions, arsenic portion of its Ambition 2025 plan, is expected to amended not only nan hospitality manufacture but besides grow its scope beyond accepted telecom services. The attraction is to build deeper ties pinch cardinal sectors for illustration tourism, which person been identified arsenic captious to nan country’s economical growth.

Impact connected Uganda’s Hospitality Industry

Uganda’s tourism assemblage is important for nan country’s economy, pinch hotels being nan backbone of this industry. Many of these establishments, however, still trust connected outdated cash-based transaction systems and often look connectivity challenges. As a result, nan ratio of edifice operations and work value has often been hindered.

With MTN’s caller partnership, edifice owners are group to use from an array of integer devices designed to streamline their operations. By implementing these innovations, hotels tin expect smoother transactions, amended connectivity, and enhanced operational efficiency. In addition, edifice unit and guests alike will bask improved net access, enabling a much seamless acquisition for world visitors and section visitors.

This translator comes astatine a captious clip for Uganda’s hospitality industry, which has struggled to support up pinch nan increasing demands of a much digitally connected world market. The preamble of these integer costs systems and tech devices is expected to elevate Uganda’s position successful nan competitory world tourism market.

The Role of MTN MoMo successful Digital Transformation

A important constituent of this business is nan digitisation of costs systems done MTN MoMo. This mobile money work allows hotels to merge mobile payments into their operations, making it easier for guests to salary for bookings, bills, and different services. The preamble of mobile payments is peculiarly important successful Uganda, wherever rate transactions person traditionally been nan norm. This displacement to integer payments will not only heighten convenience for visitors but besides amended gross postulation for hotels, arsenic mobile money services person go progressively celebrated successful East Africa.

MTN MoMo’s engagement is portion of nan company’s broader strategy to summation mobile money adoption, thereby fostering financial inclusion crossed various sectors. For UHOA members, nan take of mobile payments represents a important leap forward, positioning hotels to amended cater to nan needs of nan modern traveller.

Enterprise Tech Unit: Bringing Stability to Hotel Operations

In summation to mobile payments, MTN’s endeavor exertion portion will supply business-grade net packages, sound and information solutions, and unreality package tailored specifically for nan hospitality sector. These services are designed to meet nan regular operational needs of hotels, enabling them to amended work delivery, heighten customer satisfaction, and negociate bookings and different captious functions efficiently.

The value of reliable net and cloud-based devices cannot beryllium overstated successful nan hospitality industry. In a world wherever connectivity is important for communication, customer experience, and operational efficiency, MTN’s offerings will supply nan basal infrastructure to support Uganda’s hotels arsenic they turn and modernise.

Future Plans and Sector-Wide Consultation

Both MTN and UHOA person emphasised that this business is only nan beginning. A sector-wide consultation will beryllium conducted to place circumstantial exertion challenges wrong Uganda’s edifice industry, allowing MTN to accommodate its offerings based connected nan unsocial needs of each establishment. This attack ensures that nan solutions provided are tailored to nan realities of Uganda’s hospitality market.

Additionally, nan business plans to impact tourism agencies and circuit operators successful nan future. This collaboration will thief widen integer infrastructure to nan broader tourism sector, further boosting Uganda’s entreaty arsenic a destination for some leisure and business travellers.

Addressing nan Digital Divide successful Uganda’s Hospitality Sector

One of nan cardinal challenges Uganda faces is nan integer divide, peculiarly successful its agrarian areas. Many smaller hotels deficiency entree to nan modern devices and services that larger, world chains use from. This spread has hindered maturation and constricted nan expertise of smaller establishments to compete connected a world scale. By providing integer infrastructure, MTN intends to span this divide, ensuring that each hotels, sloppy of size, tin use from nan aforesaid technologies that thrust ratio and amended nan customer experience.

The rollout of these services besides aligns pinch MTN Uganda’s firm societal work goals, helping to foster economical improvement done integer inclusion. By equipping section businesses pinch nan devices they request to succeed, MTN is not only enhancing nan hospitality assemblage but besides contributing to Uganda’s broader economical growth.

A Step Towards a Digital Future for Uganda’s Tourism

MTN Uganda and nan Uganda Hotel Owners’ Association person teamed up to bring Uganda’s hospitality and tourism assemblage into nan integer age. By rolling retired seamless costs solutions, dependable net coverage, and unreality guidance tools, MTN is making nan state a smarter, much connected spot for visitors from astir nan world.

Ongoing talks and planned rollouts mean this task tin elevate Uganda’s floor plan successful nan world tourism market. Hotels, nan wider recreation sector, and nan nationalist system will each stock successful nan gains. This collaboration is much than a partnership; it is simply a cardinal measurement successful Uganda’s integer journey, utilizing exertion to amended each facet of nan recreation experience.

Image Credit: MTN Group Official Website