Lucian Leape, a pioneer successful diligent safety, erstwhile said nan azygous top impediment to correction prevention successful nan aesculapian manufacture is that “we punish group for making mistakes.” He was right. In my acquisition arsenic wellness secretary, nan biggest obstruction to safer attraction successful nan NHS wasn’t a deficiency of expertise aliases dedication. It wasn’t – by nan extremity – a deficiency of money aliases moreover clinicians. It was a blasted civilization that stopped group being unfastened astir mistakes. That prevents professionals from learning from tragedies and condemns nan strategy to repeating them.
At nan commencement of Baby Loss Awareness Week, we should retrieve that nan number of tragedies remains heartbreaking. Including stillbirths, location are 4870 babe deaths every twelvemonth successful nan UK – astir 13 each day. Some of these would person happened pinch nan champion of care, but galore much could person been avoided. And each azygous 1 leaves down devastated parents who must do what nary quality being should ever person to do – hide their ain child.
Eleven babies died needlessly successful nan Morecambe Bay scandal. Since I stood up successful parliament to respond to nan Kirkup investigation successful 2015, nan NHS has worked difficult to study nan difficult lessons progressive – and advancement has been made. Between 2013 and 2023, perinatal mortality successful England and Wales fell by astir 20% – nan balanced of much than 2 less a day.
But since nan pandemic, nan image is much mixed. Maternal deaths, though thankfully still rare, person risen and stay overmuch much apt for Black and Asian mothers. Having completed her enquiry into Shrewsbury and Telford, Donna Ockenden is now looking into deaths astatine nan Nottingham assemblage hospitals NHS trust. Across England, two-thirds of maternity units are still rated by nan CQC arsenic “requires improvement” aliases “inadequate”. Many families are peculiarly worried astir imaginable mediocre attraction successful Leeds, truthful a new accelerated nationalist investigation, nether nan activity of Valerie Amos, is looking into maternity information crossed nan NHS, including a heavy dive into services astatine 10 trusts.
If England and Wales matched nan babe decease complaint successful Japan, almost 2 less babies would dice each day. Closer to home, if we matched Sweden, 1 less would dice each day.
Both person made awesome advancement successful tackling a blasted civilization that stops captious learning from happening. In Sweden location is no-fault compensation pursuing aesculapian error. Clinicians are wholly accountable, but because nan strategy is not looking for a perpetrator, abstraction is created for honorable learning. It is not perfect, but it does debar adversarial confrontation. Court cases that resistance connected for 5 years aliases much are almost unheard of.

The UK is alternatively different. According to nan 2024 NHS unit survey, much than a 3rd of unit don’t consciousness comfortable speaking up astir information concerns. Even if they want to beryllium unfastened and transparent, nan strategy makes it difficult. Many interest they will beryllium scapegoated by their organisation. Lawyers get involved. Families consciousness unopen out. And nan consequence is that nan astir important point of each does not happen: knowing immoderate failures truthful that system-wide improvements tin beryllium put successful spot to extremity nan aforesaid point happening again.
It doesn’t person to beryllium this way. One of nan babies who died astatine Morecambe Bay was Joshua Titcombe. Years later, his father, James, met 1 of nan midwives involved. She had missed important opportunities to escalate concerns and had been suspended from practice. James knew location was nary malice – she had been doing what seemed correct to her astatine nan time. But he still felt angry: her later statements conflicted pinch his family’s experience.
But successful that meeting, thing bonzer happened. The nurse said of really she still thought astir Joshua, that she wished she had acted differently, and that she was profoundly sorry. They ended up crying together. Supported afterwards, she returned to practice. James is definite she will not make nan aforesaid mistakes again. Honesty and forgiveness don’t conscionable heal – they lead to safer care.
If we want to break nan cycles of fearfulness and blasted that are truthful communal astatine nan moment, we request to betterment a strategy that often intends a bereaved family’s only friend is their lawyer. The superior attraction of nan rule is – rightly – justice, but we should not trust connected it to amended diligent safety. We now walk overmuch much settling litigation claims for babe harm and decease each twelvemonth than nan entire costs of NHS maternity services.
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If we followed nan Swedish strategy of automatic compensation, we would reconstruct honesty and humanity to nan narration betwixt clinicians and families. That would beryllium acold much accordant pinch NHS values – and by allowing learning to happen, prevention countless lives successful nan process. When Japan did thing akin to Sweden for children calved pinch terrible cerebral palsy, nan number of cases dropped by a 4th in conscionable 4 years.
This is not an statement to exonerate clinicians who deliberately harm patients aliases neglect to study from mistakes they make. Healthcare professionals don’t spell to activity to origin harm, but bully intentions unsocial are not enough: competence, behaviour and integrity matter arsenic they do successful each professions. But a constructive, conscionable civilization should separate betwixt master negligence and nan mean quality mistakes immoderate of america tin make. Accountability is not nan aforesaid arsenic blame. Until we separate betwixt nan two, tragedies will transportation connected being repeated.
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Jeremy Hunt served arsenic caput of authorities for health, later caput of authorities for wellness and societal care, from 2012 to 2018
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