You Can Still Claim Your Refund In Amazon's $2.5 Billion Prime Settlement - Here's How

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ZDNET's cardinal takeaways

• Amazon is paying retired $2.5 cardinal arsenic portion of an FTC settlement.
• The suit alleges Amazon tricked group into subscribing to Prime.
• You person until July 27, 2026, to taxable your claim.

If you're an Amazon Prime subscriber, you mightiness beryllium eligible to declare your portion of nan e-commerce giant's $2.5 cardinal colony pinch nan Federal Trade Commission (FTC).

A suit brought by nan FTC alleges that Amazon utilized deceptive practices to get group to motion up for a Prime subscription and past made it difficult to cancel that subscription.

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Here's a breakdown of nan suit and what you request to do to get your payment.

What is nan Amazon FTC colony about?

The FTC alleges that Amazon did 3 things specifically: 

• Took consumers' billing accusation earlier intelligibly disclosing position for Amazon Prime.
• Failed to get consumers' definitive consent to motion up for Amazon Prime.
• Failed to supply a elemental measurement for consumers to cancel Amazon Prime. 

Amazon did not admit wrongdoing, but agreed to a settlement.

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Who gets money from nan Amazon FTC settlement?

Two groups of group will person payment. 

The mostly of eligible subscribers should person already received automatic payments. You're successful this group if you signed up for Prime betwixt June 23, 2019 and June 23, 2025, you enrolled done a "Challenged Enrollment Flow" (a circumstantial pathway connected Amazon's website wherever you mightiness person unintentionally signed up for Amazon Prime for illustration nan Universal Prime Decision Page, Shipping Option Select Page, Prime Video enrollment flow, aliases Single Page Checkout), and you utilized nary much than 3 Prime benefits successful a 12-month play betwixt June 23, 2019 and June 23, 2025.

Those 3 "benefits" don't mean individual purchases, but wide programs for illustration delivery, streaming, shopping, and reading.

Also: Amazon is softly cutting this Prime rank perk - here's what you're losing (and when)

The costs deadline for this group was Dec. 24, 2025, and costs went to nan email reside you utilized to motion up for Amazon (here's what to do if you nary longer person entree to that address).

The 2nd group is group who request to record a claim. You're successful this group if you unintentionally enrolled successful a Prime rank done a challenged enrollment method from June 23, 2019 to June 23, 2025, you tried to cancel your Prime rank done nan online cancellation process during that aforesaid clip framework but couldn't, and you utilized less than 10 Prime benefits during immoderate 12-month play of enrollment successful Prime.

How overmuch will each personification get from nan Amazon FTC settlement?

Official documents authorities that eligible consumers tin person a refund of up to $51 for their Amazon Prime rank fees. If you signed up for a proceedings rank that costs little than nan regular Prime fee, though, you whitethorn person less.

To record a claim, spell to nan colony site, subscriptionmembershipsettlement.com. You person until July 27, 2026, to taxable your claim, and nan process is easy -- you'll corroborate whether you were unintentionally enrolled successful Prime and/or unsuccessfully attempted to cancel during nan clip play (that accusation will beryllium verified).