Woman Loses Faith In Hospital After Miscarriage

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Neve Gordon-Farleigh and

Robby WestEast of England

Robby West/BBC Emma Simmonds is sitting down connected a brownish sofa. She is looking straight astatine nan camera and is wearing a navy and brownish striped long-sleeve T-shirt. She has brownish hair, pulled backmost successful a ponytail.Robby West/BBC

Emma Simmonds went to nan Queen Elizabeth Hospital to activity thief from nan gynaecology section for fertility struggles

A female says she has mislaid "complete faith" and will ne'er spell backmost to a infirmary that near her emotion "dismissed" aft she had a miscarriage.

Emma Simmonds, 41, went to nan early gestation portion astatine nan Queen Elizabeth Hospital (QEH) successful King's Lynn, Norfolk, successful 2023 aft bleeding astatine almost 11 weeks pregnant.

She was told to return nan adjacent time and recovered retired she had a miscarriage.

Chris Bown, interim managing head astatine nan QEH, said: "Our patients merit nan highest standards of care, and we apologise successful immoderate condition wherever we do not meet these standards."

In caller convention tables published by nan government, nan QEH was rated England's worst-performing acute hospital.

She first visited nan infirmary aft experiencing fertility struggles and sought support from nan gynaecology section successful 2018.

While nether its care, she underwent investigations for imaginable endometriosis, but said she was "kicked off" a database for not attending a physiotherapy assignment that she claimed she was ne'er notified of.

Following an urgent referral from her GP, she attended different assignment which she described arsenic "pretty horrendous" and complained done nan hospitals' Patient Advice and Liaison Service (Pals).

She discovered nan missed assignment was meant for personification other pinch nan aforesaid name.

"I mislaid complete religion successful them. Not only had nan Pals and nan 2 consultants who were starring nan investigation not noticed location had been this information breach, nor had nan ineligible team... location was nary apology for it," she said.

  • If you person been affected by nan issues successful this story, thief and support is disposable via nan BBC Action Line.

Jill Bennett/BBC A bid of ambulances extracurricular nan Queen Elizabeth Hospital successful King's Lynn emergency department.Jill Bennett/BBC

Mr Bown encouraged patients and their loved ones pinch concerns to interaction nan Patient Advice and Liaison Service (PALS)

In 2023, she sought support from nan QEH early gestation portion aft bleeding astatine 5 weeks.

At almost 11 weeks, she knowledgeable different bleed and went backmost to nan hospital, but felt unit were "dismissive".

She was told to hold and travel successful nan adjacent day, but past learned her babe had died.

"Nobody should ever, ever person to consciousness for illustration that," she said.

"I don't want to ever, ever, spell backmost to that infirmary because moreover aft going done nan complaints section and everything, thing came of it.

"My GP was disgusted astatine what happened."

Following this, she was referred to nan recurrent miscarriage session astatine The Rosie Hospital successful Cambridge wherever it took 12 weeks to diagnose her pinch endometriosis and adenomyosis.

Endometriosis is simply a information wherever cells similar to those successful nan lining of nan womb turn successful different parts of nan body, while adenomyosis is wherever nan lining of nan womb grows into nan musculus successful nan wall of nan womb.

  • Details of organisations offering support pinch miscarriage are disposable successful nan UK astatine BBC Action Line.

Ms Simmonds said: "There is simply a civilization not to complain... but really I consciousness for illustration we request to because nan measurement tons of group are being treated is not OK.

"The excuses of backing and deficiency of unit and nan truth nan infirmary is being held up by props... is not nan patients' fault."

In response, Mr Bown said: "All concerns raised are taken earnestly and we would promote patients and their loved ones to interaction our Patient Advice and Liaison Service if they person immoderate concerns astatine all."

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