Who Is Willing To Trust Home-care Robots In Japan?

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A nationwide study successful Japan shows divides successful acceptance of home-care robots. Surprisingly, openness and trust, alternatively than age, find whether group are consenting to fto robots into their homes and stock their individual information for investigation purposes.

ai robot stepping by nan broadside of aged personification successful wheelchairStudy: Willingness to usage home-care robots and views regarding nan proviso of individual accusation successful Japan: comparison betwixt existent aliases imaginable users and robot developers. Image credit: Shutterstock AI/Shutterstock.com

A squad of researchers from Japan precocious surveyed imaginable and existent users arsenic good arsenic developers of home-care robots to research their willingness to usage these robots and to supply robot-collected individual accusation for investigation and improvement purposes. A elaborate study study is published successful nan diary Computers successful Human Behavior

Japan’s aging crisis

Japan has nan world's fastest ageing population. The aging complaint successful nan state was 29.3 % successful 2024, which is predicted to scope 33 % by 2037. Since aging is often associated pinch beingness and intelligence adversities, nan request for caregivers is expanding to supply semipermanent attraction to older adults. However, nan Japanese authorities has predicted a shortage of 570,000 caregivers by 2040.

To reside imaginable challenges related to an aging society, various robotic technologies person precocious successful Japan, including home-care robots. These robots person been developed pinch nan purpose of providing high-quality location attraction services for older adults, supporting them pinch regular life activities, and thereby improving their wide value of life. 

Despite respective advantages, nan wide preamble and implementation of home-care robots raise peculiar concerns, including nan consequence of malfunction, a deficiency of quality interaction, operational difficulties, precocious costs, and insufficient acquisition and training opportunities.

Japan has adopted various strategies to beforehand home-care robots. The state is besides reforming its wellness argumentation to heighten information usage by 2025, which will facilitate aesculapian institutions and semipermanent attraction accommodation to understand nan needs of group and supply them pinch personalized services. However, since home-care robots cod and shop patients’ data, users and their families request to cognize really this information is used.

To research nationalist willingness to usage home-care robots and supply individual accusation for investigation and developmental purposes, a squad of Japan-based researchers surveyed older adults, their family members, attraction providers, and labor of companies that create and marketplace home-care robots.

The study included valid responses from 1122 existent and imaginable users (adults aged 65 years and older, family caregivers, home-care staff, and nurses astatine a wide hospital) and 83 developers (company employees).  

Privacy concerns and robot acceptance

The study findings revealed that women are much consenting to usage home-care robots for their family members than men. The highest willingness to usage robots for oneself and one's family members was observed among adults aged 65 years and below.

Factors that influenced nan willingness of existent aliases imaginable users to usage home-care robots included age, receipt of semipermanent care, liking successful robot-related news, and information to lend to society.

Regarding ethical considerations, 2 factors influenced users' willingness to usage robots: openness to utilizing robots and willingness to usage robots that are still successful nan investigation and improvement stage. However, their willingness remained unaffected by nan concerns astir information and privacy.

Developers, connected nan different hand, prioritized information and privateness protection. Specifically, their willingness to usage robots was influenced by concerns astir information and privacy, arsenic good arsenic their openness to utilizing robots and their willingness to usage robots that are still successful nan investigation and improvement stage.

Regarding nan usage of individual accusation collected by home-care robots, nan study observed important differences betwixt users and developers. Developers were much apt to licence nan usage of their individual accusation for monitoring purposes aliases investigation and development. Among users, astir 80 % expressed their willingness to supply individual accusation to professionals for investigation and improvement purposes, and astir 40 % to 50 % expressed their willingness to connection it to improvement companies.  

Building spot done openness

The study findings bespeak that individuals willing successful robot-related news are much apt to usage home-care robots. In contrast, older adults and those pinch anterior acquisition successful semipermanent attraction are little consenting to usage these robots than their family members and home-care providers. These findings item nan request to reside nan challenges of adopting participatory creation that includes older adults, their families, and home-care unit successful nan implementation of home-care robots.

Companies that create home-care robots should attraction connected nan challenges and difficulties faced by older adults successful healthcare and semipermanent attraction accommodation and find due solutions. As stated by researchers, it is basal to create a collaborative ecosystem that spans from improvement to implementation by fostering communal knowing and aligning nan interests of each stakeholders, including older adults, their families, and home-care providers.

According to nan study findings, openness is different captious facet that importantly influences nan willingness of some users and developers to usage home-care robots. Anime and different programs featuring human-friendly robots are celebrated among nan Japanese, which whitethorn lend to their openness to robots. Since openness and familiarity are 2 captious factors successful gaining spot successful home-care robots, developers should guarantee that these robots are easy understandable to users, particularly older adults.

Notably, nan study finds that concerns astir information and privacy significantly power nan willingness of developers to usage home-care robots. Companies should truthful prioritize personification information and information protection successful their designs.

Another captious study is that users are consenting to stock individual accusation pinch aesculapian professionals for investigation and developmental purposes, but are hesitant to stock nan aforesaid pinch robot-developing companies, highlighting nan request for spot and transparency successful development.   

Overall, nan study findings item nan request for collaborative ecosystems to create and instrumentality home-care robots successful Japan.

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Journal reference:

  • Akuta Y. 2025. Willingness to usage home-care robots and views regarding nan proviso of individual accusation successful Japan: comparison betwixt existent aliases imaginable users and robot developers. Computers successful Human Behavior. https://doi.org/10.1016/j.chb.2025.108817. https://www.sciencedirect.com/science/article/pii/S074756322500264X
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