Published on October 9, 2025
Tourism Authority of Thailand (TAT) has successfully procured nan ISO 22301:2019 Business Continuity Management System (BCMS) certification from nan British Standards Institution (BSI). The existent certification is effective from September 9, 2025 until September 8, 2028, and signifies TAT’s dedication to operational excellence, resilience, and compliance pinch world champion practices for business continuity management.
Renewal of this valuable certification reflects TAT’s readiness to guarantee uninterrupted and effective operations truthful that Thailand’s tourism manufacture will stay beardown contempt world challenges and crisis. It besides emphasizes TAT’s continued pursuit to beryllium a High Performance Organisation (HPO) pinch innovation, bully governance, and sustainable improvement successful mind.
Strengthening Operational Resilience successful Thailand’s Tourism Industry
At nan charismatic certificate position ceremony, Ms. Natthriya Thaweevong, Permanent Secretary of nan Ministry of Tourism and Sports, received nan certificate connected behalf of TAT from Ms. Piyaorn Ratsameerungruangtawee, Sales and Marketing Director of BSI Group (Thailand). During nan ceremony, Ms. Thapanee Kiatphaibool, TAT Governor, emphasized nan value of crisis management and business continuity for sustaining assurance successful nan global tourism industry, which is still recovering from caller disruptions.
“In an era of changeless alteration and uncertainty, peculiarly wrong nan recovering world tourism industry, situation guidance and business continuity are captious for sustaining assurance among travelers and stakeholders,” said Ms. Kiatphaibool. “This certification reflects TAT’s ongoing preparedness to negociate risks effectively, ensuring seamless work transportation and reinforcing Thailand’s position arsenic a trusted tourism leader.”
Maintaining High Standards successful Crisis Management and Risk Mitigation
TAT has consistently maintained its BCMS successful alignment pinch ISO 22301 standards since 2018, ensuring that its core functions proceed to run efficaciously during immoderate crises aliases disruptions. The ISO 22301:2019 certification acknowledges TAT’s expertise to negociate risks, disruptions, and emergencies crossed its halfway operational areas.
The renewed certification follows a successful re-certification audit and covers four cardinal operational processes captious to TAT’s mission: tourism trading promotion, public relations and image building, information services and customer restitution management, and tourism merchandise and work development. These halfway processes are basal for ensuring that TAT tin present uninterrupted services to some domestic and international travelers and support its activity domiciled successful Thailand’s tourism industry.
Enhancing TAT’s Role arsenic a Leader successful Global Tourism
TAT’s attraction connected business continuity aligns pinch its extremity of becoming a High Performance Organisation. As nan world recovers from nan disruptions caused by global events, TAT is committed to adapting and evolving pinch nan changing scenery of global tourism. The renewed certification emphasizes that resilience and preparedness are cardinal to Thailand’s semipermanent success arsenic a tourism destination.
The certification besides plays a important domiciled successful enhancing TAT’s credibility pinch international partners and tourism stakeholders, reinforcing Thailand’s position arsenic a reliable and trusted destination for visitors astir nan world.
Strengthening Thailand’s Tourism Strategy: The TAT Corporate Plan 2023-2027
Looking ahead, TAT will proceed to strengthen its business continuity systems and grow its efforts arsenic portion of its strategic direction. As outlined successful nan TAT Corporate Plan 2023–2027 (Revised 2025–2027), nan statement is focusing connected achieving HPO status, which involves fostering a civilization of innovation, resilience, and good governance.
The renewed certification is besides a reflection of TAT’s ongoing efforts to align pinch international champion practices, ensuring nan sustainability of nan country’s tourism industry. By emphasizing resilience and continuous improvement, TAT is positioning Thailand’s tourism assemblage to retrieve from world disruptions while preparing for early challenges.
TAT’s Commitment to Enhancing nan Visitor Experience
Through nan implementation of business continuity measures, TAT is ensuring that its tourism operations stay elastic and adaptable to changing conditions. The attraction connected customer satisfaction and seamless work delivery remains astatine nan bosom of TAT’s ngo to amended nan visitor experience. Whether done tourism marketing aliases direct interactions pinch travelers, nan continued accent connected service excellence will thief pull global visitors and guarantee that Thailand remains a apical destination for world tourism.
A Resilient Future for Thailand’s Tourism Industry
The re-certification pinch ISO 22301:2019 is simply a awesome milestone successful position of building nan country’s resilience and achieving business continuity successful nan arena of early disruptions. Through an accent connected sustainable tourism operations, consequence management, and nan improvement of tourism infrastructure, TAT is mounting Thailand up to proceed to beryllium a world leader successful nan tourism sector. This legalization is simply a reflection of TAT’s dedication to continued precocious standards and nan improvement of Thailand’s tourism manufacture for years to come.