The Company Discord Blamed For Its Recent Breach Says It Wasn't Hacked

Customer work support institution 5CA has released a statement contradicting claims by Discord that it was nan victim of a hack past month. On October 3, Discord disclosed a information breach that nan institution says included a “small number” of authorities IDs for illustration driver’s licenses and passports, which immoderate users had submitted to verify their ages. Days later nan institution updated its statement to sanction 5CA arsenic nan target of nan hack, which Discord contracts arsenic portion of its customer work efforts. It besides disclosed that nan "small number" of authorities IDs encompasses astir 70,000 users.

"We are alert of media reports naming 5CA arsenic nan origin of a information breach involving 1 of our clients. Contrary to these reports, we tin corroborate that nary of 5CA’s systems were involved, and 5CA has not handled immoderate government-issued IDs for this client. All our platforms and systems stay secure, and customer information continues to beryllium protected nether strict information protection and information controls," nan company’s connection sounds successful part. The institution goes connected to explicitly authorities "the incident occurred extracurricular of our systems and that 5CA was not hacked."

5CA says that a preliminary investigation showed that nan incident whitethorn person been nan consequence of "human error," though it offers nary specifications arsenic to what precisely that implies. Discord has not yet responded to nan company’s claims.