Sushma Shetty Appointed Cluster Director Of Talent & Culture

Published on October 31, 2025

Accor, a world leader successful hospitality, has announced nan assignment of Sushma Shetty arsenic nan Cluster Director of Talent & Culture. In this caller role, Shetty will oversee quality resources functions crossed 3 salient properties successful nan United Arab Emirates: Pullman Dubai Jumeirah Lakes Towers, Novotel Abu Dhabi Gate, and Ibis Abu Dhabi Gate. With much than 17 years of experience successful nan hospitality industry, Shetty is poised to make a important effect by fostering a people-first civilization and strengthening worker engagement astatine these cardinal Accor properties.

Having worked pinch prestigious brands specified arsenic Hyatt and IHG Hotels & Resorts, Shetty brings a wealthiness of expertise successful creating inclusive and high-performance activity environments. Her proven way grounds of enhancing worker engagement, driving organizational excellence, and processing beardown talent guidance practices positions her to lead nan squad successful her caller domiciled effectively.

A Distinguished Career successful Hospitality Human Resources

Before her assignment astatine Accor, Shetty served arsenic Cluster People & Culture Manager for Accor Hotels successful Dubai Deira Waterfront and nan Gold Souk District. She began her profession arsenic a Human Resources Coordinator astatine nan Hawthorn Hotel successful Deira, Dubai, wherever she quickly developed nan skills that would specify her profession successful hospitality HR. Over nan years, Shetty has taken connected progressively elder roles, including Assistant Manager of Human Resources astatine Mercure Gold Hotel, Talent & Culture Manager astatine Mövenpick Grand Al Bustan Hotel & Convention Centre Dubai, and Talent & Culture Manager astatine different cardinal properties wrong Accor.

Shetty’s expertise extends beyond nan halfway functions of quality resources; her activity emphasizes worker development, fostering inclusivity, and aligning HR practices pinch business goals. Her travel reflects a beardown instauration successful building effective teams and workplace cultures that prioritize some worker restitution and operational success.

Leadership Approach and Core Values

Shetty is well-regarded for her expertise to blend industry insight pinch a compassionate approach to leadership. Her activity style is grounded successful nan belief that a company’s existent spot lies successful its people. She has consistently focused connected creating environments wherever labor consciousness valued, engaged, and empowered to turn personally and professionally.

Her activity attack includes a attraction connected employee well-being, work-life balance, and professional development. Shetty believes that erstwhile labor are supported and motivated, they lend to a company’s success. Her efforts to build inclusive workplaces are complemented by her initiatives to amended worker engagement and retention, which person been cardinal drivers of organizational capacity successful her erstwhile roles.

Overseeing People & Culture Across Multiple Properties

As Cluster Director of Talent & Culture for Accor, Shetty will oversee each aspects of people & culture crossed nan 3 Accor properties successful Dubai and Abu Dhabi. Her responsibilities will see managing employee development, talent acquisition, and ensuring alignment betwixt HR practices and nan company’s ngo and values.

In her caller role, Shetty will attraction connected maintaining Accor’s people-first culture by ensuring that each labor consciousness supported successful their master journeys. She will thrust initiatives to fortify employee engagement, ensuring that labor are not only highly skilled but besides aligned pinch nan company’s broader objectives of delivering outstanding impermanent experiences.

A Continued Commitment to Excellence astatine Accor

Accor is 1 of nan largest hospitality groups successful nan world, pinch a portfolio of complete 85 properties successful nan UAE. The institution continues to grow its footprint successful nan region, arsenic evidenced by nan caller acquisition of Dubai Creekside Hotel. This acquisition highlights Accor’s committedness to enhancing its operational capabilities and quality resources wrong nan UAE.

Shetty’s assignment is aligned pinch Accor’s strategy of ensuring that its hotels are staffed pinch a motivated, skilled workforce. By strengthening employee development and talent management crossed her cluster of properties, Shetty will lend to nan ongoing occurrence of Accor successful nan UAE. Her activity will thief Accor support its position arsenic a apical employer successful nan region while furthering its extremity of delivering world-class impermanent experiences.

Career Milestones and Impact

Throughout her career, Shetty has been instrumental successful shaping nan human resources landscape wrong nan hospitality industry. Her maturation from Human Resources Coordinator to Cluster Director of Talent & Culture is simply a testament to her dedication and expertise successful nan field. Shetty’s activity has consistently focused connected improving employee engagement and creating workplaces wherever talent tin thrive.

She has a heavy knowing of nan value of employee satisfaction, and her initiatives person led to improved capacity and retention rates astatine nan hotels she has managed. Her occurrence successful aligning quality resources practices pinch nan broader goals of nan statement has made her a valuable plus to each institution she has worked for, and she is poised to proceed this contented astatine Accor.

Looking Ahead: Empowering People and Building Excellence

With her assignment arsenic Cluster Director of Talent & Culture astatine Accor, Sushma Shetty will proceed to build connected her bequest of excellence successful quality resources. Her superior attraction will beryllium connected processing and nurturing a talent excavation that is some tin and engaged, ensuring that nan company’s workforce remains aligned pinch its broader strategical objectives.

Shetty’s activity successful this caller domiciled will beryllium important successful maintaining Accor’s strong people-first culture, driving worker satisfaction, and yet ensuring nan occurrence of nan hotels nether her care. As Accor continues to turn and fortify its beingness successful nan UAE, Shetty’s contributions will beryllium cardinal to its continued success, fostering a workplace wherever labor are empowered to present exceptional impermanent experiences and thrive professionally.