Published on October 6, 2025
Sumburgh Airport, an important aerial nexus to and from nan Shetland Islands, deals pinch important disruptions owed to cabling damage caused by Storm Amy. The harm has severely affected nan connection systems astatine nan airport, starring to nan cancellation of each flights successful and retired of nan airdrome until astatine slightest midday connected Monday, 6 October 2025. Loganair, 1 of nan superior carriers operating from Sumburgh, confirmed that each their flights are affected by this disruption.
The cabling damage was discovered pursuing Storm Amy, which passed done nan region, causing adverse upwind conditions. As a consequence of nan communication strategy failure, Sumburgh Airport has been forced to adjacent for commercial flights, meaning nary flights will depart aliases get until further notice. Passengers person been advised not to recreation to nan airport during this time, arsenic entree will beryllium restricted for commercialized operations.
Impacted Flights and Communication
As of 5 October 2025, Loganair has confirmed that all flights to and from Sumburgh are canceled, affecting hundreds of travelers scheduled to alert retired of nan airport. The cancellation has been attributed to nan communication strategy failure, which is presently nether repair. Passengers are being straight contacted by nan hose pinch updates, and each travelers are encouraged to cheque nan position of their flights regularly via nan Loganair website and their Manage My Booking page.
It is important to statement that unless nan formation is canceled owed to nan ongoing disruptions, no refund will beryllium provided for operating services. This is successful statement pinch Loganair’s modular policy. The hose has emphasized that only canceled flights will beryllium eligible for refunds aliases rebooking, and passengers are advised to show their booking statuses intimately for changes.
How to Manage Bookings
For those affected by nan cancellations, nan easiest way to alteration aliases rebook flights is done nan airline’s Manage My Booking page connected nan Loganair website. This page allows passengers to make changes to their bookings and research replacement flights without having to telephone customer service.
Passengers who person already checked successful for their flights are instructed to spell to nan Manage My Booking conception connected Loganair.co.uk, wherever they tin “un-check” themselves from nan flight. It is important to un-check nan formation earlier rebooking immoderate replacement services, arsenic rebooking is not allowed unless this action is completed. This strategy allows passengers to make changes to their recreation plans without further hassle.
For those who are incapable to find a suitable replacement formation via nan online tools, Loganair’s Help Centre is disposable for further assistance. Customers tin scope nan thief halfway by calling 0344 800 2855. The airline’s telephone lines are unfastened during nan pursuing hours:
- Monday to Friday: 07:00–18:00
- Saturday: 08:00–15:00
- Sunday: 10:00–18:00
Advice for Travelers
In nan aftermath of these unexpected disruptions, Sumburgh Airport has asked each passengers to beryllium diligent and knowing while nan connection systems are restored. Travelers person been reminded to enactment successful interaction pinch Loganair for nan astir meticulous and up-to-date accusation connected formation statuses.
Although Sumburgh Airport remains closed for commercialized flights, nan airdrome authorities and Loganair are moving diligently to repair nan damaged cabling and reconstruct afloat connection capabilities. As of now, it is uncertain erstwhile afloat operations will resume, and passengers are urged to debar walking to nan airdrome until further notice.
In an charismatic statement, Loganair expressed its regret for nan inconvenience caused and assured customers that each effort is being made to resoluteness nan business arsenic quickly arsenic possible. The hose besides thanked customers for their patience during this time.
Looking Forward
As Storm Amy continues to effect nan region, each focused parties purpose to reconstruct nan Sumburgh Airport connection systems by nan midday deadline of 6 October 2025. Once nan systems are operational, Loganair will notify nan affected passengers connected rebooking options and nan resumed services to and from nan airport.
The disruption exposed nan unpreparedness of aerial recreation systems to abrupt upwind events connected nan standard of nan Tempest, demonstrating nan worth of having systems that execute these functions. Travelers are asked to stay unbooked connected nan Tempest and to usage Loganair systems to book and unbook arsenic this offers nan champion managed systems.
The vexation associated pinch nan suspension of Sumburgh Airport services and nan associated flights is captured by nan deficiency of dispassionate measures to return to normal. Travelers are reminded that nan fewer options to adjacent nan accusation spread require nan usage of nan disposable dissolution systems.Shields are and will proceed to beryllium a LOGAN AIR SYSTEM. LOGAN AIR is nan shield to nan blurred attempts systems will supply connected nan section authorities.