Sri Lanka Launches National Training Programme To Certify Ten Thousand Tourist Friendly Three Wheeler Drivers

Published on September 20, 2025

In bid to amended nan services offered by three-wheeler drivers—who are basal successful moving visitors passim nan island—the Sri Lankan authorities has started a thorough nationwide training programme. This inaugural is simply a important measurement successful supporting nan country’s tourism sector, which is important for its economical growth. The training programme is simply a constituent of a larger scheme to amended tourists’ recreation experiences by making judge each work providers adhere to world standards for professionalism and customer service. The authorities hopes to summation tourism and heighten Sri Lanka’s estimation arsenic a apical recreation destination by raising nan wide level of work quality.

Addressing Service Gaps successful Tourist Transportation

Tourists visiting Sri Lanka often brushwood challenges related to transportation. Instances of overcharging and inadequate work person been reported, starring to dissatisfaction among visitors. These issues not only impact nan contiguous acquisition of visitors but besides tarnish nan country’s estimation arsenic a desirable recreation destination. Recognising these concerns, nan authorities has taken proactive steps to reside them done targeted training programmes for three-wheeler drivers.

Launching nan Training Program

The training programme is being conducted successful collaboration pinch nan Sri Lanka Institute of Tourism and Hospitality Management (SLITHM), nether nan guidance of nan Sri Lanka Tourism Development Authority (SLTDA). The first shape of nan programme has seen nan action of 10,000 three-wheeler drivers from various regions, including Colombo, Kandy, Galle, Negombo, and Nuwara Eliya. These drivers are undergoing broad training that covers aspects specified arsenic customer service, taste sensitivity, eco-friendly driving practices, and nan usage of exertion to heighten nan tourer experience.

Upon successful completion of nan training, drivers are awarded charismatic certification, which not only recognises their enhanced skills but besides serves arsenic a people of value assurance for visitors seeking reliable and master proscription services.

Promoting Eco-Friendly Practices

A cardinal constituent of nan training programme is nan accent connected eco-friendly driving practices. Drivers are knowledgeable connected nan value of reducing c emissions and are encouraged to adopt behaviours that lend to biology sustainability. This inaugural aligns pinch Sri Lanka’s committedness to nan Paris Agreement, aiming to trim greenhouse state emissions by 10% successful nan carrier assemblage by 2020. The preamble of electrical three-wheelers is besides being explored arsenic portion of this effort to beforehand greener alternatives successful tourer transportation.

Empowering Drivers and Enhancing Tourism

In summation to improving work quality, nan training programme is designed to empower three-wheeler drivers by providing them pinch valuable skills that heighten their master capabilities. Through this empowerment, drivers are expected to acquisition accrued occupation satisfaction, higher income potential, and a stronger consciousness of pridefulness successful their activity arsenic cardinal representatives of Sri Lanka’s renowned hospitality. By mounting a higher modular for work delivery, nan programme intends to create a much reliable and enjoyable acquisition for tourists. This, successful turn, is anticipated to pull much visitors, thereby driving maturation successful nan tourism assemblage and boosting nan nationalist economy.

Looking Ahead

The training programme’s description to different parts of nan federation has been made imaginable by nan occurrence of its first phase. Refresher courses will beryllium introduced successful nan early to make judge drivers support precocious work standards and enactment existent connected champion practices. In bid to amended nan training programme and springiness drivers entree to cutting-edge instrumentality and technologies, nan authorities is besides looking into forming alliances pinch businesses successful nan backstage sector.

To sum up, Sri Lanka’s effort to amended and certify three-wheeler drivers is simply a praiseworthy measurement successful raising nan modular of services for visitors travelling by car. The programme is expected to person a long-lasting beneficial effect connected nan nation’s tourism assemblage by emphasising driver empowerment, biology sustainability, and work excellence.