Published on September 11, 2025
The Saskatchewan Indian Gaming Authority (SIGA) is raising nan barroom connected customer attraction and operational excellence by rolling retired caller exertion crossed its 7 casinos. The authority has chosen Agilysys InfoGenesis point-of-sale and Agilysys Eatec inventory systems to modernise some behind-the-scenes tasks and nan interactions guests person nan infinitesimal they arrive. The move is much than conscionable an upgrade; it is portion of a larger strategy to digitise operations crossed nan board, paving nan measurement for faster services and happier customers complete nan agelong term.
Now, each 7 SIGA properties Bear Claw Casino & Hotel, Dakota Dunes Casino, Gold Eagle Casino, Gold Horse Casino, Living Sky Casino, Northern Lights Casino, and Painted Hand Casino are talking to 1 unified integer brain. Standardised devices bolster everything from room inventory to table-service ordering, which contributes to faster seating, shorter barroom lines, and much meticulous checkouts. The modernisation supports SIGA’s big-picture scheme to turn responsibly and present top-notch experiences to travellers and neighbouring communities alike. By investing successful first-rate technology, nan authority besides intends to boost Saskatchewan’s tourism sector, making each sojourn smoother than ever.
Centralised Digital Infrastructure Enhances Efficiency
SIGA’s determination to adopt Agilysys solutions came aft recognising nan request to flooded challenges posed by antecedently disconnected systems. Before nan integration, casino properties were managing individual point-of-sale (POS) systems, starring to inefficiencies and time-consuming manual processes. By switching to a much robust, unified platform, SIGA has importantly reduced these complexities, empowering unit pinch real-time data, automated pricing updates, and improved inventory power measures.
This translator is group to straight use guests, arsenic nan technological upgrades let for much responsive, faster work astatine nutrient and beverage outlets, wherever ratio is key. The integration of room show systems is improving nan order-to-delivery times, contributing to enhanced customer restitution crossed each casinos. Additionally, nan scalability of Agilysys solutions ensures that SIGA tin accommodate and turn successful tandem pinch early demands, making this an finance for semipermanent success.
Strengthening Saskatchewan’s Tourism Through Modernisation
As portion of its broader mission, SIGA’s usage of Agilysys exertion is besides designed to support nan tourism manufacture successful Saskatchewan. The casinos service arsenic awesome tourer attractions successful nan region, offering not only gaming experiences but besides hospitality, dining, and entertainment. By streamlining operations and improving work consistency, SIGA is mounting nan shape for an moreover much competitory offering wrong nan tourism sector.
This modernisation will heighten nan entreaty of Saskatchewan arsenic a premier destination for some home and world tourists. The expertise to supply consistent, high-quality experiences crossed each properties will apt lead to accrued visitation, longer stays, and repetition visits. The move towards technological integration aligns pinch world tourism trends, wherever guests progressively expect seamless, tech-enabled experiences during their travels.
Driving Guest Loyalty and Personalised Experiences
SIGA’s collaboration pinch Agilysys goes beyond conscionable operational improvements. One of nan cardinal benefits of nan caller strategy is its imaginable to thrust impermanent loyalty done personalised, data-driven offers. With real-time insights into impermanent preferences and behaviour, SIGA tin now tailor its trading and promotional activities much effectively. This data-driven attack enhances nan impermanent acquisition by offering relevant, timely offers, boosting customer engagement and satisfaction.
The integration of loyalty-based offerings is peculiarly applicable successful today’s competitory tourism landscape, wherever visitors progressively worth personalised services that cater to their circumstantial needs and preferences. SIGA’s expertise to way impermanent behaviour and present tailored experiences will position its casinos arsenic leaders successful hospitality wrong Saskatchewan.
The Future of SIGA and Saskatchewan’s Tourism Growth
Going forward, SIGA plans to deepen its committedness to Agilysys technology, zeroing successful connected amended spot and firm reporting via Agilysys Analyse. By streamlining its platforms, nan cloud-based attack will sharpen nan value of decisions and, successful turn, will thrust operational excellence crossed each site. SIGA is besides eyeing an upgrade to its edifice guidance systems which will further polish its hospitality services, solidifying nan brand’s spot successful Saskatchewan’s recreation sector.
Adopting state-of-the-art systems enables SIGA to modernise each operational facet while simultaneously fortifying nan province’s tourism infrastructure. With nan exertion upgrade underway, travellers will soon announcement a noticeably smoother and much enjoyable stay, making Saskatchewan’s casino resorts an moreover richer destination for visitors arriving from crossed nan globe.