Shuttered Robot Vacuum Maker Neato Is Ending Cloud Services Sooner Than Planned

Starting soon, Neato robovac owners will nary longer beryllium capable to power their devices utilizing nan app. Neato Robotics, which shut down successful 2023 owed to declining sales, has notified customers that "cloud services are being phased retired during Q4 2025," according to an email obtained by The Verge.

While Neato's genitor institution Vorwerk Group initially said unreality support would proceed for astatine slightest 5 years pursuing its closure, nan email now says "cybersecurity standards, compliance obligations, and regulations person precocious successful ways that make it nary longer imaginable to safely and sustainably run these bequest systems." This doesn't mean existing Neato products will beryllium wholly bricked — there's still nan action to commencement them manually by pressing a fastener — but they won't connection each nan smart location conveniences expected from a robovac that costs hundreds of dollars. Without usage of nan app, customers won't beryllium capable to group cleaning schedules, remotely commencement nan vacuums aliases delegate No-go zones.