Shopify Is Down: Updates On The Cyber Monday Outage Disrupting Your Online Shopping

Here’s hoping nan retailers offering tasty Cyber Monday deals that caught your oculus aren’t having problem pinch Shopify. The ecommerce level is experiencing immoderate issues. According to a support page, immoderate merchants were having problem logging into nan Shopify platform, which was experiencing outages pinch nan checkout and admin systems. Shopify’s point-of-sale (POS), API and mobile and support systems besides saw “degraded performance.”

“We are continuing to analyse and use mitigations for nan issues pinch accessing Admins and POS systems,” Shopify wrote successful an update astatine 12:39PM ET. “Some merchants whitethorn besides spot an rumor pinch POS checkouts, owed to not being capable to entree POS systems.”

At 2:31PM ET, nan institution posted an update to its position page, saying “We person recovered and fixed an rumor pinch our login authentication flow, and are seeing signs of betterment for admin and POS login issues now. We are continuing to show recovery.” You mightiness commencement to spot immoderate services spell backmost to normal, and it should hopefully not effect your vacation shopping excessively much.

Shopify said successful a blog post conscionable past week that it powers 12 percent of ecommerce successful nan US. Brands including Netflix, Mattel, Supreme, Glossier and Converse are among those that usage nan platform.

When asked for much specifications astir nan outage, Shopify directed Engadget to its position page arsenic good arsenic a tweet posted astatine 10AM that read, “We're alert of an rumor pinch Admins impacting selected stores, and are moving to resoluteness it.”

Somewhat ironically, that very relationship posted connected November 27 that 56 seconds was nan mean magnitude of hold clip nan anterior week and that its squad was fresh to “keep that pace” for nan Black Friday/Cyber Monday shopping rush. It has been hours since nan outage was first reported this morning.

Update, December 1 2025, 2:48PM ET: This communicative has been updated to see Shopify’s latest station astir resolving a login authentication issue, arsenic good arsenic its tweet from November 27.