Princess Cruises Teams Up With Onboard Media To Revolutionize Guest Experience With Personalized Port Shopping And Expert Recommendations

Published on October 28, 2025

Onboard Media, a leader successful cruise impermanent engagement and destination storytelling, has announced a strategical world business pinch Princess Cruises aimed astatine transforming nan cruise line’s port shopping services. The collaboration is designed to heighten nan impermanent acquisition some onboard and ashore, offering guests personalized programming and high-level concierge services that will elevate each facet of their cruise journey.

A Focus connected Personalized Guest Experience

The caller business is focused connected personalizing nan cruise acquisition by connecting passengers to curated destination-themed content and offering tailored shopping and eating recommendations. Alfredo Jimenez, Vice President of Onboard Revenue astatine Princess Cruises, shared that this business is portion of nan cruise line’s ongoing efforts to create memorable and personal experiences for guests. By teaming up pinch Onboard Media, Princess Cruises intends to connection exclusive entree to curated offerings and expert recommendations that will thief passengers afloat immerse themselves successful nan civilization and activities astatine each larboard of call.

A Seamless Integration of Destination Expertise

Onboard Media specializes successful connecting guests to nan afloat worth of their cruise experience, leveraging nan powerfulness of storytelling and expertise. Their squad of rigorously trained advisors will beryllium stationed onboard Princess ships, serving arsenic some destination and onboard acquisition specialists. These advisors will supply individualized work to guests, helping them make nan astir of their clip some connected nan vessel and successful port. Whether it’s offering tips connected wherever to shop, dine, aliases explore, these experts will guarantee that passengers person entree to everything needed to maximize their cruise experience.

In addition, these advisors will assistance guests successful readying their clip astatine each destination, guiding them to local attractions, cultural landmarks, and shopping spots that heighten nan wide journey. This one-on-one work will beryllium integral to making each guest’s travel unsocial and tailored to their individual preferences.

Custom Programming to Enhance Storytelling

In statement pinch their imagination to enrich nan impermanent experience, Onboard Media will instrumentality a customized program for Princess Cruises, supported by some digital and people collateral. This bespoke contented will supply guests pinch a scope of insights and practical information to thief them confidently navigate their cruise journey. These materials will guarantee that passengers are equipped pinch everything they need, from tailored port guides to curated shopping and eating suggestions, making each cruise memorable and hassle-free.

Jeffrey Meister, General Manager astatine Onboard Media, explained that nan company’s programme is rooted successful rich | storytelling, designed to bring some nan ships and destinations to life. This move contented is created to engage and inspire passengers, offering them a personalized and afloat immersive experience. Through storytelling and engagement, guests will consciousness much connected to nan places they visit, and Onboard Media’s programme will supply applicable insights to make these experiences moreover much rewarding.

Seamless Integration pinch Princess MedallionPay

Another breathtaking characteristic of this business is nan seamless integration of Onboard Media’s destination programming pinch nan Princess MedallionPay system. MedallionPay, a trusted costs strategy utilized crossed Princess Cruises, will nexus guests to trusted retailers and restaurants successful cardinal ports of call, providing convenient options for shopping and eating during their visits. This strategy allows passengers to effortlessly make purchases utilizing nan Princess Medallion, enhancing nan easiness and convenience of larboard activities.

To further heighten nan recreation experience, custom larboard guides will beryllium made disposable to guests, offering them tailored recommendations and adjuvant insights to thief them make nan astir of their clip ashore. This broad strategy will empower passengers to easy navigate section shops, attractions, and eating options, providing a seamless modulation from nan cruise vessel to nan section community.

Supporting Local Communities done Curated Offerings

Beyond conscionable enhancing nan cruise acquisition for passengers, nan business betwixt Princess Cruises and Onboard Media besides intends to support section economies successful larboard communities. By connecting guests pinch trusted retailers, small businesses, and artisans, nan programme seeks to beforehand nan maturation of section enterprises and lend to nan economical well-being of nan destinations visited.

In particular, Onboard Media’s collaboration pinch nan Alaska Small Business Development Center and nan Buy Alaska program will thief item locally made products from mini businesses crossed Alaska. This effort besides includes partnerships pinch organizations specified arsenic Made successful Alaska and Silver Hand, which attraction connected promoting authentic Alaskan goods. Guests will beryllium encouraged to research these section offerings, deepening their relationship to nan places they sojourn and providing a boost to location economies.

Creating Unforgettable Guest Experiences

The Princess Cruises and Onboard Media business is built connected a shared committedness to creating unforgettable moments for cruise guests. Both companies are focused connected delivering personalized services that spell beyond accepted cruise offerings. By offering curated shopping experiences, tailored eating recommendations, taste insights, and statement excursions, nan collaboration intends to thief guests afloat bask each facet of their vacation.

Lisa Bauer, President and CEO of nan Starboard Group, which owns Onboard Media, emphasized that nan extremity of nan business is to bring destinations and onboard offerings to life successful caller and engaging ways. Whether done section shopping experiences, taste activities, aliases scenic excursions, Onboard Media is dedicated to ensuring that Princess Cruises guests acquisition nan destinations successful nan astir engaging and memorable mode possible.

Looking Ahead: More Personalized Experiences

As nan business betwixt Princess Cruises and Onboard Media continues to evolve, nan attraction will stay connected delivering much customized programming and expert recommendations to heighten nan impermanent experience. With nan continued integration of innovative technologies and personalized services, some companies are mounting a caller modular for really cruise lines tin prosecute guests pinch their destinations and onboard offerings.

Through this collaboration, Princess Cruises and Onboard Media are ensuring that each facet of nan cruise acquisition is thoughtfully curated to create lasting memories. Whether guests are seeking exclusive shopping, fine dining, aliases cultural insights, this business is designed to make each portion of nan travel unforgettable.

[Source: Businesswire]