Portugal’s Health Service Hit By It Outage

Portugal’s National Health Service (SNS) faced a awesome machine strategy outage this week, leaving hospitals and wellness centres incapable to entree diligent records aliases rumor prescriptions.

According to nan National Federation of Doctors (FNAM), nan nonaccomplishment began connected Wednesday, September 17, and was only resolved by Thursday lunchtime, aft hours of disruption to care.

Doctors incapable to entree diligent records successful Portugal

The outage, first reported by SIC Notícias, caused delays successful consultations, surgeries, and prescriptions. FNAM president Joana Bordalo de Sá said nan business was “unacceptable,” informing it endangered diligent safety.

“We dangle wholly connected nan machine strategy to entree diligent objective information. Everything is there: tests, prescriptions,” she explained to Lusa, advising doctors to petition exemption from liability during nan blackout.

Reports of failures came from wellness units crossed nan north, including Gaia Espinho and Tâmega Sousa wellness centres, Santo António Hospital, and Porto IPO. Many aesculapian unit were near incapable to entree basal accusation to transportation retired basal duties.

FNAM criticised nan authorities for underinvestment successful IT infrastructure, holding Health Minister Ana Paula Martins and Prime Minister Luís Montenegro responsible for nan system’s vulnerability.

Cause of nan blackout traced to IT update

The Ministry of Health’s Shared Services (SPMS) confirmed nan disruption was caused by a package update performed by telecoms usability NOS connected nan Health Information Network (RIS). The update created instability, affecting captious systems specified arsenic nan Electronic Medical Prescription (PEM).

SPMS said method teams worked pinch nan outer usability overnight, and services were restored.

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