One Stop At A Time, Mobile Reentry Center Helps People Get Back On Their Feet After Incarceration

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By Rachel Crumpler

On a caller Friday successful Greenville, a achromatic autobus parked extracurricular nan Joy Community Center and Soup Kitchen, drafting attraction from those arriving for a basking meal. White lettering connected nan broadside of nan conveyance publication “Recidivism Reduction Center” — a sanction that sparked curiosity, questions and, for some, cautious hope.

A achromatic autobus pinch achromatic lettering connected nan broadside reference "Recidivism Reduction Center"The mobile recidivism simplification halfway pictured successful Greenville connected Sept. 5, 2025. It’s 1 of 2 buses transformed into reentry support centers that are traversing nan authorities to thief supply nan support group request for a successful modulation from incarceration to nan community. More centers are planned. Credit: Rachel Crumpler / NC Health News

A squad of reentry specialists — each pinch their ain experiences of incarceration — greeted those who approached, fresh to perceive arsenic visitors recounted their challenges successful rebuilding their lives aft situation aliases jail. 

Their goal: to supply nan support group request for a successful modulation from incarceration to nan organization — by gathering them wherever they are and connecting them to captious resources for illustration Medicaid, Social Security, intelligence wellness and constituent usage treatment, housing, acquisition and more.

In North Carolina, astir 18,000 group are released from authorities prisons each year, pinch thousands much leaving region jails. Many struggle to enactment out.

An April 2024 report from nan North Carolina Sentencing and Policy Advisory Commission recovered that among astir 13,000 group released from North Carolina authorities prisons successful fiscal twelvemonth 2021, 44 percent were re-arrested wrong 2 years of their release, and 33 percent were sent backmost to prison. These returns to North Carolina’s carceral strategy travel pinch a precocious value tag — it costs astir $54,000 a twelvemonth to location personification successful a authorities prison.

The mobile reentry halfway is portion of a grassroots effort to alteration that recidivism statistic. 

From skepticism to hope

Some imaginable clients eyed nan Mobile Recidivism Reduction Center — operated by nan nonprofit Recidivism Reduction Educational Program Services — pinch skepticism astatine first, hesitant to stock their struggles. But erstwhile nan reentry specialists shared their ain lived acquisition — aliases explained that nan halfway was founded by personification who spent much than 11 years down bars — it often helped break nan ice.

Others came pinch contiguous openness, hopeless for thief pinch navigating nan galore barriers that tin make it difficult to onshore — and enactment — connected their feet aft incarceration. 

“You’ve sewage to perceive and decipher, what is nan astir contiguous need?” reentry master Shahonda Pittman said. “What tin I thief them pinch to put them successful a amended position today? What’s going to make them locomotion distant emotion for illustration they sewage thing accomplished?” 

When personification voiced a need, nan squad sprang into action, drafting from nan organization’s statewide database of much than 1,200 resources to thief reside people’s astir pressing challenges.

One specified infinitesimal unfolded astir lunchtime, erstwhile a man and female — some precocious released from being incarcerated — stopped by nan mobile reentry halfway pinch their 2 young children. Looking tired, they described to Pittman nan obstacles they’ve faced trying to find unchangeable housing, employment and wellness attraction since arriving successful Greenville.

The man shared that he had a surgery bony and needed his dental span repaired, but he lacked dental sum and couldn’t spend nan cost. Pittman instantly opened her laptop, searched nan database and recovered a adjacent session that she thought would activity pinch him. She provided nan sanction and telephone number — a starting constituent for care.

The woman, who said she lives pinch depression, explained she had been without wellness security for immoderate time. Pittman invited her aboard nan autobus — which has been converted into a welcoming abstraction pinch 2 seating areas and walls dressed up pinch affirmative affirmations — wherever they completed her Medicaid exertion online.

A female serving arsenic a reentry master useful connected her laptop moving to link group to resourcesReentry master Shahonda Pittman useful aboard nan mobile center, utilizing her laptop to link formerly incarcerated group to resources they need. Credit: Rachel Crumpler / NC Health News

“That is truthful crazy really you did that,” nan female said, breaking into a smile, explaining that she had tried aggregate times earlier without success.

As they continued talking, different situation came up: work. The female had secured a nutrient work occupation but needed a achromatic collared garment for her first displacement nan adjacent time — thing she didn’t have. Pittman told her not to worry; she would prime 1 up astatine Walmart. NC Health News tagged on erstwhile Pittman delivered nan garment to nan woman’s edifice room conscionable hours later.

Some challenges are harder to lick than others, Pittman acknowledged. But she said she and nan different reentry specialists activity difficult to guarantee that everyone they meet feels supported and connected a way to making advancement connected their reentry goals.

Pittman gave nan female a pep talk earlier she stepped retired of nan mobile center: “Where you are correct now does not specify wherever you are going.”

“I know,” nan female replied, and her sound seemed to transportation a spot much dream than it had erstwhile she first arrived. 

Mobile approach

Kerwin Pittman, executive head of nan nonprofit Recidivism Reduction Educational Program Services, launched North Carolina’s first Mobile Recidivism Reduction Center successful January. 

A achromatic man wearing a suit stands successful beforehand of a achromatic autobus pinch nan words "Recidivism Reduction Center" connected it. Confetti is connected nan ground.Kerwin Pittman unveiled nan state’s first Mobile Recidivism Reduction Center connected Jan. 14, 2025 successful Raleigh. The autobus has been transformed into a one-stop shop for reentry support. Credit: Rachel Crumpler / NC Health News

Drawing from his ain reentry acquisition aft his merchandise from situation successful 2018, Kerwin Pittman (who is besides Shahonda Pittman’s brother-in-law) said he knew really deficiency of proscription tin put captious support services and resources retired of reach. That consciousness informed his determination to toggle shape what he described arsenic “an aged and dusty” autobus into a mobile support halfway designed to return reentry services straight to group successful need. 

It was a caller attack to delivering reentry support — 1 Pittman believed would work. The consequence has exceeded his expectations.

“We’re gathering group astatine their lowest point,” Pittman said. “To spell into their communities and supply them this assets has been a large hit.”

The first mobile halfway made its first extremity astatine Moore Square successful downtown Raleigh connected Jan. 17. Since then, it has served much than 5,000 people, Pittman said. A 2nd mobile halfway launched successful eastbound North Carolina connected Aug. 11, pinch its first extremity successful Rocky Mount. Already, it has served much than 1,100 people, Pittman said.

Cities visited truthful acold see Durham, Greensboro, Smithfield, Clayton, Selma, Chapel Hill, High Point, Princeville and Tarboro. 

A female useful connected her laptop to link formerly incarcerated group to resourcesReentry master Nyesha Adkins useful connected connecting formerly incarcerated group to resources. Employment and lodging are among nan astir often requested needs. Credit: Rachel Crumpler / NC Health News

Most of nan organization’s support comes from philanthropic foundations, but Pittman said semipermanent sustainability would ideally see immoderate accordant authorities funding. That, however, is simply a agelong shot, particularly fixed existent tightening of authorities pursestrings.

Pittman said he anticipates that nan mobile centers will service much than 10,000 group by nan extremity of nan year.

“I ever knew that this authorities lacked a batch of reentry resources, but now, being connected nan ground, we spot that location is simply a dire request for much group to get into nan conflict of reentry and much services to beryllium offered to individuals,” Pittman said. “Communities person welcomed these mobile centers pinch unfastened arms.”

Pittman plans to person astatine slightest 4 mobile centers operating, pinch each circulating successful a circumstantial region of nan state.

A representation of North Carolina divided into 4 regions. Each region will person a mobile recidivism simplification halfway that makes stops successful nan community.A representation of North Carolina divided into 4 regions. Pittman plans to person a mobile recidivism simplification halfway serving each region. Credit: Courtesy of Kerwin Pittman

A 3rd mobile halfway is being outfitted, pinch plans for it to beryllium operational successful nan coming months and service areas successful south-central North Carolina, including Fayetteville and Lumberton.

“​​We’re striving to person arsenic galore centers arsenic we tin because what we realized is that nan request is great, but nan thief is few,” Pittman said.

The achromatic of a achromatic autobus providing reentry support that sounds "we spot you, we care"The mobile reentry centers recreation to cities crossed North Carolina, bringing support straight to group returning from incarceration — a caller attack to delivering reentry services. Credit: Rachel Crumpler / NC Health News

However, maturation hinges connected funding. Pittman’s squad includes 8 paid unit and a fistful of volunteers. Adding much mobile centers will require much money to renovate nan buses and to salary further unit to run them, he said.

To thief make his lawsuit to funders, Pittman said he is moving to cod recidivism information connected group served by nan mobile centers. Even without difficult numbers, he said, nan effect is already visible. 

“We bump into these individuals … aliases they whitethorn spot nan mobile halfway astir and conscionable emblem it down and say, like, ‘Thank you. I sewage into that lodging that you pointed maine successful nan guidance of aliases you helped maine use for. I sewage that job.’”

One extremity astatine a time

When nan mobile halfway arrives successful a caller city, it stays astatine slightest a week — if not longer, Pittman said. That’s because it tin return a time aliases truthful for immoderate group to move past their skepticism aliases turn unfastened to receiving help. And arsenic nan reentry specialists statesman connecting group to services, connection tends to spread, drafting much group to nan center.

A man stands extracurricular a Black bus. The autobus is simply a mobile reentry support halfway serving formerly incarcerated peopleThe mobile reentry halfway made its first extremity successful eastbound North Carolina successful Rocky Mount, offering support to formerly incarcerated organization members. Credit: Courtesy of Kerwin Pittman

The squad initially targets high-traffic areas to parkland nan mobile portion — often bum shelters are a first stop, fixed nan high rates of lodging insecurity among formerly incarcerated people. Other locations are chosen based connected input from organization members who cognize wherever nan request is nan greatest. 

The advantage of being mobile, Pittman said, is nan halfway tin pivot to places pinch precocious request for support aliases time off areas wherever it isn’t having nan desired reach.

When nan autobus moves to a different city, Pittman said nan support doesn’t stop. 

Reentry specialists manus everyone they meet a business paper pinch nan number for nan Recidivism Reduction Call Center, a statewide reentry hotline launched by Pittman’s nonprofit successful April 2024. The hotline provides on-demand assistance to callers who are struggling to reenter nan community. More than 3,300 calls person been answered to date, Pittman said.

Call nan Recidivism Reduction Hotline astatine 1-888-852-0004 for accusation astir reentry resources. The statement operates from 9 a.m. to 5 p.m., Monday-Friday.

The hotline useful successful tandem pinch nan mobile centers. Staff besides travel up pinch group they’ve served to cheque if nan resources provided were useful and to spot if further support is needed. 

Several authorities leaders person voiced support for Pittman’s mobile reentry model, including Department of Adult Correction Secretary Leslie Cooley Dismukes, Gov. Josh Stein and first woman Anna Stein, who has identified reentry arsenic 1 of 3 privilege issues she’d for illustration to tackle during her husband’s administration.

“This mobile portion is an innovative measurement to get basal resources straight to justice-involved individuals, for illustration commencement certificates, occupation training, and healthcare,” Anna Stein wrote successful a Facebook station aft attending nan ribbon-cutting ceremonial for nan 2nd mobile center.

A achromatic man successful a suit stands aboard a autobus that has been transformed into a one-stop-shop for reentry supportGov. Josh Stein tours a mobile recidivism simplification halfway operated by nan nonprofit Recidivism Reduction Educational Program Services. Credit: Courtesy of Kerwin Pittman

State focused connected improving reentry support

The increasing scope of nan mobile reentry centers comes arsenic North Carolina is progressively focused connected boosting support for group returning from incarceration arsenic portion of nan nationalist Reentry 2030 initiative. 

Since January 2024, state leaders person been taking action to lessen obstacles that could derail a successful modulation into nan community. The effort is guided by a detailed strategical plan developed by nan state’s Joint Reentry Council.

The plan’s 4 overarching goals are:

  • Improve nan economical mobility of formerly incarcerated people.
  • Improve entree to intelligence and beingness wellness care. 
  • Expand lodging opportunities for formerly incarcerated people.
  • Remove barriers to successful organization reintegration, particularly for those returning to historically underserved communities.

Pittman serves connected nan Joint Reentry Council to correspond nan position of group who person been incarcerated. He said nan experiences and needs voiced by nan thousands of group served by nan mobile reentry centers connection captious penetration into statewide reentry challenges.

“Not only are we helping individuals,” Pittman said. “We’re really capable now to representation nan nonstop needs of individuals who are justice-impacted crossed nan state.”

How I reported nan story: I’ve been penning astir reentry efforts crossed nan authorities since January 2024, erstwhile erstwhile Gov. Roy Cooper signed Executive Order No. 303, which called for a “whole-of-government” attack to boosting reentry support for formerly incarcerated group successful North Carolina. I reported connected nan motorboat of nan first mobile recidivism simplification center by attending a ribbon-cutting arena successful January. After learning astir nan 2nd mobile reentry halfway getting up and running, I requested to walk a time connected board, wherever I shadowed nan reentry specialists and their interactions pinch organization members successful Greenville. I besides interviewed Kerwin Pittman, nan laminitis of nan nonprofit operating nan mobile reentry centers. 

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