Microsoft Confirms A Bug Is Hitting Paid Windows 10 Esu Users - Here's What's Happening

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ZDNET's cardinal takeaways

• Windows 10 whitethorn show you that support has ended moreover if you paid for it.
• The incorrect connection is owed to a show bug.
• Microsoft promises a hole successful a early Windows update.

Microsoft offers extended information updates for its now unsupported Windows 10 system. But immoderate group who've signed up for nan programme whitethorn still beryllium seeing "end of support" messages connected their PC. No, you didn't do thing wrong. It's a bug, not a feature.

In a caller update to its "Windows 10, type 22H2 known issues and notifications" page, Microsoft acknowledged that a circumstantial connection whitethorn look telling you that "your type of Windows has reached nan extremity of support." The connection could popular up if you've installed the KB5066791 Windows update rolled retired connected Oct. 14, 2025, nan last charismatic information update for Windows 10.

Also: How to upgrade your 'incompatible' Windows 10 PC to Windows 11 - 2 free options

This problem has deed some user and business flavors of Windows 10. Affected versions see Windows 10 22H2 Pro, Education, and Enterprise editions enrolled successful nan ESU program and configured pinch an ESU merchandise key. Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021 are besides impacted. 

The bully news is that nan glitch is simply a show issue, according to Microsoft. Windows 10 machines pinch a valid licence for nan ESU programme will proceed to person information updates arsenic promised.

As a workaround, Microsoft has already pushed retired a "cloud configuration update." But this 1 is designed much for businesses than individual consumers. Instead, you whitethorn person to hold for a early Windows update successful which nan institution says it will hole nan issue.

Many group and companies are still stuck connected Windows 10 contempt nan loss of charismatic Microsoft support successful October. The ESU programme is simply a measurement to reclaim and widen that support for astatine slightest different year. You tin suffice for nan ESU utilizing a fewer different methods.

If you don't mind spending a fewer dollars, nan programme costs a level interest of $30. Otherwise, you're capable to redeem 1,000 Microsoft Rewards points. To gain those rewards points, you typically person to tally different searches utilizing Microsoft Bing.

Also: Microsoft said my PC couldn't tally Windows 11, but I upgraded successful 5 minutes anyhow - here's how

But nan slightest costly method is to simply usage nan built-in Windows Backup tool to backmost up and sync your settings to nan cloud. Whichever method you choose, Windows should observe that you're signed up and adhd you to nan database for early updates.

How to cheque for nan bug

To spot if nan bug has deed your Windows 10 PC, caput to Settings, prime Update & Security, and past click Windows Update. The afloat connection will say: "Your type of Windows has reached nan extremity of support. Your instrumentality is nary longer receiving information updates."

To corroborate that your machine is group to person nan updates, you'll spot a connection connected nan broadside that specifically says: "Your PC is enrolled to get extended information updates." If that's nan case, past don't interest astir nan glitchy correction message. You're still connected way to person nan regular information updates.