BBC
Lucy says her experiences of shopping addiction are for illustration a "physical and an affectional drowning"
A time of unit therapy tin beryllium conscionable nan summons for immoderate group to thief them consciousness amended astir themselves. But what happens erstwhile you can't extremity shopping?
Surrounded by racks of shirts, dresses and jumpers, Lucy tells maine that she could walk up to 14 hours a time searching retired caller apparel arsenic an flight from reality.
The 37-year-old's life whitethorn sound for illustration a dream, but Lucy is clear that excessive shopping damaged her life.
At 1 point, Lucy recovered herself not paying her bills truthful she could proceed to bargain clothes.
"It's for illustration a beingness and an affectional drowning. I person felt for illustration I'm conscionable nether a weight of apparel constantly," she says.
Lucy has nary thought really galore garments she owns, but they return up an full room successful her West Yorkshire location arsenic good arsenic respective suitcases - and a 35 sq ft retention unit.
"Clothes acted for illustration an armour to not consciousness nan feelings that I did successful existent life," she explains.
Lucy group up a manner Instagram relationship and her shopping yet "spiralled" to nan constituent that she was spending £700 per week - yet racking up £12,000 of debt.
"It was nan first point I would deliberation astir erstwhile I woke up.
"You support looking for apparel successful nan aforesaid measurement personification mightiness support drinking because they haven't rather reached nan constituent of escapism they were hoping to reach," she recalls arsenic she continues to recover.
'Penny driblet moment'
She says seeing influencers online pinch copious magnitude of apparel "normalised" her habits.
It was not until a therapist told her she whitethorn person oniomania - nan compulsive impulse to bargain things - that she realised it was imaginable to beryllium addicted to shopping.
She describes nan 2nd successful her NHS Cognitive Behavioural Therapy (CBT) convention that she heard astir nan upset arsenic a "penny drop" moment.
Shopping addiction, besides known arsenic compulsive buying upset aliases oniomania, is erstwhile a personification feels an uncontrollable request to shop and spend, contempt nan antagonistic consequences.
It is not known really galore group person it. A reappraisal of research suggests it affects astir 5% of adults but a more caller study says it whitethorn person risen to 10% since nan pandemic.
Now Lucy and others crossed nan UK are calling for a amended knowing of nan information and for much support from nan NHS.
"I deliberation nan resources are presently lacking. The investigation and knowing of oniomania is conscionable not location successful nan aforesaid measurement arsenic addiction to substances," Lucy says.
Natalie has astir 400 bottles of perfume which she bought successful astir 2 years
Natalie has what she calls her "cupboard of doom" pinch much than 10,000 family items successful her Rotherham home.
For nan 40-year-old, her Obsessive Compulsive Disorder (OCD) "triggers" her to bargain definite things - including a peculiar number of items and colours.
The cupboard is location to 300 tubes of toothpaste and 3,000 washing pods.
"It conscionable escalated to nan constituent wherever I was going retired and conscionable wasn't settled until my footwear was afloat of stuff," Natalie says.
At nan highest of her addiction, she would beryllium astatine nan shops each time and could walk up to £3,000 a period - including £1,000 connected toiletries.
"I cannot extremity - and I do not want to extremity either. If I spot thing online, I request it. I don't attraction really I get it, I request to get it."
The mother-of-one precocious spent £1,000 while connected a formation - chiefly connected perfumes - and says she has astir 400 fragrances, bought successful small much than 2 years.
Natalie, who useful successful backstage nursing, says ads person a "massive effect" connected her buying habits and she tin walk astir six hours a time watching perfume videos online erstwhile she is not working.
She has undergone therapy some wrong nan NHS and privately, but feels it was not successful arsenic she is not yet fresh to extremity - but is focused connected trying to trim her shopping.
"I deliberation each addiction should beryllium treated nan aforesaid and much thief and therapy should beryllium disposable [from nan NHS] to group who want it," she adds.
HANDOUT
Zuzanna, 18, told nan BBC she tin walk her costs wrong a week of being paid - chiefly connected beauty products
The BBC has spoken to 15 group who consciousness they person a shopping addiction.
Many talked of a intelligence toll and feelings of guilt and shame. One said they developed an eating upset arsenic a result, and different said it became a "monster" successful their life.
All felt that societal media contributed to their addiction.
According to experts, nan proportion of unit income online has much than doubled successful nan past decade, up from 12% successful May 2015 to 27% successful May 2025.
Digital advertizing assemblage IAB UK says advertisers' walk connected societal media contented grew by 20% past twelvemonth – opinionated astatine a full of £8.87bn.
Zaheen Ahmed, head of therapy astatine The UKAT Group, which runs addiction curen centres crossed nan country, says they person seen much group pinch a shopping addiction.
He explains that nan hormonal anticipation of a acquisition could beryllium equated to nan guidance of a supplier personification securing a hit.
Mr Ahmed says that societal media usage arsenic portion of smartphone ownership is "the caller normal".
"Social media is impacting our lives large clip and it is contributing to our impulse to buy, impulse to spend, impulse to interact each time."
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Alyce saw Stanley cups trending - which ended up pinch her buying five
Shopping became a coping system for issues surrounding Alyce's self-confidence and esteem.
She started utilizing Buy Now Pay Later schemes erstwhile she was aged 18 - a determination she describes arsenic a "gateway" to different credit.
In nan end, Alyce, from Bristol, was saddled pinch debts of £9,000 aft spending up to £800 each period connected caller items, peculiarly ordering apparel online.
"The much I had to open, nan much excitement location was.
"But erstwhile I opened nan parcels, nan buzz would deterioration disconnected and I'd beryllium sad again - truthful past nan rhythm continues.
"Social media is fundamentally different type of QVC, but 1 younger generations tin watch," nan 25-year-old says.
Alyce, who useful successful business administration, has since flooded her addiction pinch therapy and is now almost indebtedness free.
"If I hadn't done that, I don't really cognize wherever I would be," she says.
"It does genuinely alteration your measurement of reasoning and creeps into everything you do - your full life revolves astir payday erstwhile you tin shop again.
"It conscionable becomes truthful overwhelming."
- If you person been affected by nan issues raised successful this communicative you tin sojourn nan BBC Action Line for much support.
The NHS says it is imaginable to go addicted to conscionable astir thing - but there's nary chopped test for a shopping addiction.
One logic is because experts conflict really to categorize it, pinch immoderate believing it is simply a behavioural addiction, while others nexus it to temper aliases obsessive compulsive disorders.
Professor of addiction astatine nan University of York Ian Hamilton says shopping addiction has "caught psychiatry connected nan backmost foot".
The expert, who has worked successful nan section for 3 decades, said he believes we are still 2 aliases 3 years from nan upset being much wide recognised arsenic a general diagnosis.
Prof Hamilton says nan unit assemblage has lifted immoderate of nan strategies utilized by nan gambling manufacture to support group engaged online.
"I don't deliberation it's immoderate mishap that group find it difficult erstwhile they commencement this loop of spending, buying, emotion bully past having remorse."
The world adds nan emergence of influencers is not conscionable a coincidence.
"It's 1 point having an point described to you, [but that] doesn't person nan aforesaid effect arsenic seeing a glossy well-put together video package which extols nan kindness of an point and only shows nan positives."
Pamela Roberts, psychotherapist astatine nan healthcare supplier Priory Group, is clear: "We request to study different coping strategies but we tin only study [them] erstwhile it's recognised arsenic a problem - and that's only done erstwhile it's made official," she adds.
An NHS spokesperson said: "NHS Talking Therapies provides curen for a scope of conditions including OCD and provides applicable skills and techniques to thief cope."
They added that anyone struggling pinch obsessive and compulsive behaviour tin interaction their GP aliases mention themselves for therapy.