How To Cancel Proton Vpn And Get A Refund

Proton VPN presently tops my list of nan champion VPNs, and I gave it a glowing proposal successful my detailed Proton VPN review. It's easy to use, fast, inexpensive and secure, pinch a ample server web and 1 of nan industry's champion scores astatine unblocking streaming sites. All that said, there's nary specified point arsenic a cleanable VPN, and you whitethorn find that Proton isn't moving for you. If that happens, here's really to cancel your subscription.

How to cancel Proton VPN done a browser

If you initially signed up little than 30 days ago, you tin cancel your subscription and petition a refund by contacting tech support. See "How to get a refund from Proton VPN" beneath for details. If much than 30 days person passed, usage nan pursuing steps to cancel your subscription.

1. Open your browser and spell to protonvpn.com. At nan top-right, click Sign in, past participate your username and password. You'll beryllium taken to your relationship dashboard.

2. At nan near broadside of nan dashboard, click nan Subscription tab.

3. Scroll each nan measurement down to nan conception branded Cancel subscription. Click nan "Continue" button.

4. A pop-up model will appear, asking if you're sure. Click Cancel subscription.

Cancelling this measurement doesn't instantly terminate work — it conscionable intends your subscription won't auto-renew. You tin still usage Proton VPN's paid features, including nan full server network, until nan existent play expires. After that, you'll beryllium automatically downgraded to nan free plan. During this time, your relationship dashboard will still beryllium active, truthful you tin usage it to move renewal backmost connected if you alteration your mind.

This method besides useful successful mobile browser apps. Just travel nan aforesaid steps connected your mobile instrumentality and you'll cancel successful nan aforesaid way, pinch work continuing until your subscription expires.

How to downgrade from Proton Unlimited to Proton VPN only

A Proton Unlimited subscription applies to each Proton products. Since it's chiefly founded connected Proton Mail, though, downgrading to VPN work only is tricky and requires immoderate other steps.

First, downgrade Proton Unlimited to Proton Free from your main relationship dashboard. Log successful astatine account.proton.me, past click Settings, All settings, Dashboard and Your plan. Under "Proton Unlimited," click Explore different Proton plans. On nan adjacent page, prime Proton Free. This will efficaciously cancel Proton Unlimited, though you tin still usage it until nan extremity of nan salary period.

Finally, spell to nan Proton VPN website (not nan wide Proton site) and motion up for a Proton VPN Plus plan. Since you downgraded alternatively of deleting your account, you should beryllium capable to usage nan aforesaid relationship address.

How to delete your Proton relationship connected mobile

You tin besides usage nan mobile app to delete your full Proton account, instantly and irreversibly ending your subscriptions to Proton VPN, Proton Mail and immoderate different products successful nan line. Taking this action permanently burns your Proton username, truthful you won't beryllium capable to usage it again if you determine to re-subscribe (in that case, you’ll conscionable person to make a caller one).

The process is nan aforesaid connected some Android and iOS — nan apps person flimsy cosmetic differences, but everything is successful nan aforesaid place. Follow nan steps beneath to nuke your Proton relationship from orbit.

1. Open nan Proton VPN app connected your Android phone.

2. Click Settings at nan bottommost of nan window.

3. At nan apical of nan settings page, click your relationship email address. This will return you to Account settings.

4. Click Delete account. A model will unfastened successful your web browser, showing your wide Proton relationship page.

5. Scroll down to nan bottommost of this page and click nan reddish Delete your relationship button.

6. Select a logic for deleting your relationship and time off feedback successful nan container provided. You person to prime an action from nan paper and type astatine slightest 10 characters successful nan box, though consciousness free to keyboard mash if you don't want to opportunity anything.

7. Check nan container connected nan adjacent page beside "Yes, I want to permanently delete this relationship and each its data." Finally, click nan reddish Delete account button.

How to get a refund from Proton VPN

Proton VPN has a 30-day refund policy. As agelong arsenic you paid for your VPN little than 30 days ago, you tin get your money back. To petition a refund, nonstop a connection done nan contact form connected nan website. You tin besides email protonvpn@support.zendesk.com.

There's a minimum of 100 characters successful nan "What happened?" box. Unlike erstwhile you're simply deleting your account, I do urge putting a little existent reply here, intelligibly stating that you would for illustration to cancel your relationship and person a refund.

According to its terms of service, Proton will only refund you for nan information of nan work you didn't use. If you walk $10 for a one-month subscription and cancel aft 15 days, you'll get $5 back. The position do authorities that nan institution "may besides supply you pinch a afloat refund upon request" — straight asking for specified a refund successful your interaction shape makes this much likely.

If you cancel aft 30 days are up, you whitethorn still beryllium capable to get a prorated costs for your remaining time, either successful rate aliases relationship credit. You'll person to inquire for this specifically, arsenic nan default action is that your relationship conscionable stays progressive until it runs out.

What to do if you subscribed done an app store

If you bought your Proton VPN subscription done nan Apple App Store aliases Google Play Store, past Apple aliases Google processed your money and you're taxable to their refund policies.

If you subscribed done Apple, spell to your Apple ID floor plan successful iOS settings, click connected Subscriptions, scroll to Proton VPN and click connected Cancel subscription. You'll past get nan opportunity to petition a refund.

On Android, log into nan Google Play Store, click connected your floor plan picture, past click Manage subscriptions. Find Proton VPN, click Cancel subscription and supply a reason. As pinch iOS, nan steps will locomotion you done nan refund process.

Proton VPN alternatives

Once you've afloat cancelled Proton VPN, you whitethorn beryllium successful nan marketplace for an alternative. I urge a fewer of my different favorites, depending connected why Proton didn't activity for you. Surfshark is faster, ExpressVPN has immoderate of nan champion app creation and NordVPN has a wider scope of absorbing features.