How To Cancel Private Internet Access And Get A Refund

Private Internet Access (PIA) comes pinch immoderate of nan champion pricing of immoderate VPN, and often doesn't consciousness for illustration a fund service. I opportunity "often" because, sadly, it does sometimes consciousness for illustration you get what you salary for pinch PIA. While I'm moving connected seeing what settings robust retired nan kinks, nan truth is that PIA doesn't ever time off you pinch nan net speeds you request for mundane use.

If you've recovered PIA unreliable, you whitethorn want to cognize really to extremity your subscription, get a refund and waste and acquisition up to a much unchangeable VPN service. Here, I'll explicate really to extremity your subscription from renewing, get your money backmost and delete your relationship (if you want to spell that far).

How to move disconnected auto-renewal for PIA

Like pinch astir VPNs, nan modular measurement to cancel PIA is to extremity your subscription from renewing astatine nan extremity of nan existent costs period. Whether you've signed up for 1 month, 1 twelvemonth aliases 3 years, you'll get to support utilizing nan VPN until that clip expires. Here's nan process to follow.

1. In a desktop aliases mobile web browser, spell to privateinternetaccess.com. Click Login at nan apical of nan screen.

2. Enter your relationship username and password. You'll beryllium taken to your customer power panel. It should automatically load connected nan Subscription Overview tab, but cheque nan left-hand file to make sure.

3. Under nan username for nan subscription you want to cancel, find nan "next billing" heading, past click nan Turn disconnected auto-renewal link.

4. You'll get a connection trying to person you not to cancel. Click Turn disconnected auto-renewal again, this clip astatine nan bottom-left of nan window.

5. Give a cancellation reason. Feel free to click "I person different reason," past participate 1 missive and click Continue pinch cancellation.

6. Finally, nan tract will connection to link you pinch tech support alternatively of cancelling. Hold nan statement and click Turn disconnected auto-renewal once more.

After fighting done each that, you should get confirmation that your relationship won't renew erstwhile nan billing play expires. You've now sewage nan remainder of nan word to look for a caller VPN.

Note that if you first download PIA from nan Google Play Store aliases Apple App Store, you whitethorn person purchased your subscription straight done nan app. In this case, your subscription will beryllium managed by nan app shop you bought it through, and you'll request to spell location to cancel. Just unfastened your profile, tab nan subscriptions heading and scroll down to find PIA.

How to delete your PIA account

If you're definite that you're done pinch PIA, you whitethorn want to spell nan other mile and delete your relationship altogether. You tin do this by submitting a support ticket. Go to helpdesk.privateinternetaccess.com, scroll down to nan bottommost of nan page and click connected Contact Us under nan Resources heading (near nan mediate of nan page).

Write a clear, nonstop message. Feel free to usage nan supra screenshot arsenic an example. To get thief faster, you tin besides usage unrecorded chat — conscionable spell to nan main PIA website, past click nan fastener astatine nan bottom-right that sounds Need Help? Chat pinch us! This will get attraction connected your lawsuit correct away, but you'll person to conclusion an AI adjunct first.

How to get a refund from PIA

PIA only gives refunds wrong nan first 30 days aft purchase. If you're wrong that model and want your money back, commencement by cancelling auto-renewal, past nonstop a support summons aliases interaction unrecorded chat arsenic described successful nan erstwhile section. Say you are requesting a afloat refund nether nan money-back guarantee. Stick to your guns, arsenic they'll astir apt effort to person you not to go.

PIA alternatives

If you still request a VPN aft cancelling PIA — and you almost surely do if you ever spell online — Engadget has a database of the champion VPNs to thief you pinch comparison shopping. As a speedy summary, Proton VPN is nan all-around champion service. ExpressVPN is pricey, but gives you awesome speeds and fantabulous app design. If you request consistently accelerated speeds each time, spell pinch Surfshark.