Download Your Photos Before At&t Shuts Down Its Cloud Storage Service Permanently

AT&T / Elyse Betters Picaro / ZDNET

AT&T has agelong offered definite subscribers a free online retention app and work designed to backmost up photos from their phones. That surely sounds handy. Alas, successful nan contented of "all bully things must travel to an end," nan work is being retired.

The bad news

Powered by tech institution Asurion, AT&T Photo Storage has been disposable arsenic an app for iOS and Android users alike. Through nan app, AT&T subscribers tin backmost up their photos and videos astatine afloat resolution. The work moreover provides tips and tricks designed to amended your picture‑taking skills.

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Well, bask it while you can. Starting Oct. 20, 2025, AT&T Photo Storage will extremity backing up your files. At that time, nan app will beryllium removed from Apple's App Store and Google Play. The work itself, however, will still stay disposable until Feb. 1, 2026, astatine which constituent your stored photos will vanish arsenic well.

The bully news

OK that's nan bad news. Now for nan bully news: You person ample clip to prevention your online photos if they're not already stored elsewhere. A new web page from AT&T and Asurion provides nan steps you'll request to take.

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How to download your photos from AT&T Photo Storage

1. First, motion successful to nan AT&T Photo Storage Web Gallery.
2. After you motion in, you'll spot a assemblage of each your backed‑up photos and videos. Select nan action to petition your archive.
3. You'll past person 1 email confirming your petition and different informing you that your archive is fresh to beryllium downloaded. Be patient, arsenic you whitethorn person to hold arsenic agelong arsenic 48 hours for your archive to beryllium created.
4. The email astir your archive will see a nexus to download it. Click nan nexus and past motion successful to your relationship to unfastened nan Downloads page. Don't delay, because nan nexus stays progressive only for a constricted time.
5. The Downloads page will show a database of zip files containing your photos and videos. Each zip record tin beryllium arsenic ample arsenic 5 GB, truthful nan number will dangle connected really galore files you've stored and their corporate size. Tap nan Download bid for each zip record to prevention it to your computer.
6. On your PC, unzip each record utilizing nan extraction characteristic built into Windows aliases Mac OS. You tin past shop your photos and videos wherever you'd like.

How to delete your AT&T Photo Storage account

After you've safely downloaded and inspected your files, you tin delete your AT&T Photo Storage account. That process will besides erase each your stored files, truthful make judge you've retrieved them all. 

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To do this, sign in to nan AT&T Photo Storage Web Gallery and travel nan steps to delete your account.

Alternatives to AT&T Photo Storage

Though AT&T Photo Storage has been a adjuvant perk for subscribers, a assortment of different cloud‑based services tin backmost up and shop your photos and videos. These see Apple iCloud, OneDrive, Google Photos, Box, Dropbox, Flickr, and Shutterfly.

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