At&t Or T-mobile Customer? Verizon Promises To Lower Your Bill For 3 Years - How It Works

Trending 1 month ago
Verizon is promising amended customer support utilizing group and AI - here's how
Elyse Betters Picaro / ZDNET

Follow ZDNET: Add america arsenic a preferred source connected Google.


ZDNET's cardinal takeaways

  • Verizon promises to hit nan value of your AT&T aliases T-Mobile plan.
  • The woody useful pinch comparable plans among nan 3 awesome carriers.
  • You'll person to coming your existent measure aliases relationship specifications to qualify.

Looking to trim nan costs of your mobile telephone plan? If you're an AT&T aliases T-Mobile subscriber, you could prevention money by jumping vessel to Verizon. At least, that's nan promise.

In a new "Switch to Verizon" promo, nan bearer is inviting customers from its 2 awesome rivals to coming their latest mobile telephone measure information, either in-store aliases online. In response, Verizon claims that it will find a comparable scheme astatine a cheaper price. If you want to effort this in-store, nan website will constituent you to adjacent locations. If you spell nan online route, Verizon will inquire for each nan specifications of your existent scheme and past spot if it tin undercut nan price.

Also: I compared 5G web signals of Verizon, T-Mobile, and AT&T astatine a shot stadium - here's nan verdict

The promo page besides displays an interactive floor plan that purports to show you nan quality successful value among plans from Verizon, AT&T, and T-Mobile. You tin group nan number of lines, anyplace from 1 to four. You tin besides cheque retired different perks specified arsenic a Disney bundle, Netflix and HBO Max, Apple One, YouTube Premium, family monitoring, and world calling.

With each variation, Verizon comes up nan cheapest. But to find retired if that holds up, you'd person to coming your latest measure aliases nan specifications connected your relationship to Verizon, which past determines nan existent costs of a comparable plan. Below nan floor plan are further specifications that break down each characteristic and perk crossed nan 3 carriers.

To footwear disconnected nan process, you must stock nan portion of your existent measure that shows your name, address, telephone numbers, measure date, existent scheme details, instrumentality payments, and price. You tin usage a physical, digital, aliases PDF type of your measure for this. The measure must beryllium for a postpaid relationship pinch T-Mobile aliases AT&T from wrong nan past 45 days and person nan aforesaid sanction arsenic nan relationship that would move to Verizon.

You would besides request to guarantee that your existent telephone number is portable to Verizon. A authorities instruction called Wireless Local Number Portability requires that carriers beryllium capable to larboard a number. Verizon says that astir numbers are eligible, though immoderate whitethorn not beryllium supported based connected geography, work area coverage, technology, aliases statement ownership.

Also: The fastest US mobile carriers and ISPs, ranked

If you move guardant pinch nan existent transfer, you'd person to supply your existent telephone number, nan relationship number of your erstwhile provider, an relationship aliases information code, and different number wherever you tin beryllium reached during nan process.

On Verizon's end, nan existent postpaid plans to which you mightiness move see Unlimited Ultimate, Unlimited Plus, and Unlimited Welcome. The costs of your caller scheme is guaranteed for 3 years. However, that guarantee doesn't see nan accustomed taxes and fees, which person a wont of expanding complete time.

Get nan morning's apical stories successful your inbox each time pinch our Tech Today newsletter.

Based connected a Reddit thread spotted by The Street, Verizon is reportedly utilizing AI to comparison akin mobile plans among nan 3 awesome US carriers. One commenter said that Verizon's AI instrumentality looks for immoderate discounts that tin beryllium applied to your existent measure done AT&T aliases T-Mobile and past applies a akin discount only if Verizon's pricing isn't already lower. If this doesn't activity arsenic expected, you mightiness request to interaction Verizon customer support to research your options.

More