Are Frontier And Spirit Airlines As Bad As People Say? A Welsh Traveler’s Honest Review

Published on September 9, 2025

A Welsh traveler has taken connected nan situation of flying pinch 2 of America’s astir criticized airlines, Frontier and Spirit, to spot for himself if they unrecorded up to nan antagonistic reviews. Simon Wilson, a well-known YouTube contented creator, decided to acquisition these airlines firsthand, documenting his full travel to show nan truth down nan headlines.

Both airlines person earned a estimation for mediocre service, pinch galore one-star reviews circulating online. However, Simon’s situation aimed to connection a balanced position connected these fund airlines, which are often chosen by travelers for their low-cost fares. His travel spanned from Miami to Atlanta, past from Atlanta to New York, testing nan value of service, comfort, and wide acquisition connected some flights.

Testing Frontier Airlines: A Pleasant Surprise

Simon’s first formation took him from Miami to Atlanta pinch Frontier Airlines. Known for its budget-friendly fares, this formation costs him $134 (£99), and he was funny to spot whether it would unrecorded up to nan scathing reviews online. Standing extracurricular Miami Airport, he group nan reside by reference a bid of harsh critiques from passengers, galore of which called it “the worst recreation acquisition of their life.”

Despite nan antagonistic feedback, Simon’s acquisition was unexpectedly affirmative from nan start. The check-in staff astatine nan Frontier counter were exceptionally friendly, and 1 moreover upgraded him to an exit statement seat for free, redeeming him an further $25 (£18). Simon instantly praised nan hose for this unexpected gesture, noting that his check-in experience was “5 stars.”

As he boarded nan aircraft, he noticed it was comparatively new and nan seats were still comfortable, contempt nan crowded quality of nan flight. Simon, known for striking up conversations pinch chap passengers, was amazed to perceive that galore shared affirmative sentiments astir nan airline, contempt its reputation.

However, nan costs for onboard snacks—two bottles of water and two tubs of Pringles for $18.56 (£13.83)—left Simon grimacing. Yet, overall, his acquisition was acold from nan “one-star” reviews he had read. The crew was friendly, nan formation was smooth, and nan level itself was well-maintained. Even 1 of nan passengers, who had primitively disliked Frontier, admitted that nan flight was “10 retired of 10” and that they would see flying pinch nan hose again.

Spirit Airlines: Another Positive Surprise

Following his affirmative acquisition pinch Frontier, Simon moved connected to Spirit Airlines for his adjacent formation from Atlanta to New York. Known for its fund fares but often criticized for its service, Spirit Airlines costs Simon $194 (£114) for this two-hour flight. Once again, he recited respective of nan antagonistic reviews he had recovered online, pinch 1 calling Spirit “the worst hose known to mankind.”

However, akin to Frontier, Simon recovered that his acquisition was not arsenic dreadful arsenic nan online critiques suggested. He was impressed pinch nan check-in process, which he rated “10 retired of 10,” and nan crew was arsenic friends and accommodating. Unlike Frontier, Spirit does supply Wi-Fi connected its flights, a notable perk for those who request to enactment connected during their journey.

Though nan spot and tray array value were amended connected Frontier, Simon noted that Spirit’s work was arsenic impressive. As he purchased much snacks—another vessel of water and a tub of Pringles for $10.48 (£7.80)—he acknowledged that Spirit’s pricing was somewhat higher than Frontier’s, but nan wide acquisition was satisfactory.

Simon concluded that some Frontier and Spirit Airlines provided a overmuch amended work than their antagonistic reputations suggested. He awarded some airlines “10 retired of 10” for their customer work and would decidedly alert pinch them again.

Business and Leisure Travel Insights

While budget airlines for illustration Frontier and Spirit are typically chosen for affordable flights, they are often not nan first prime for business travelers who prioritize comfort, amenities, and service. However, Simon’s acquisition shows that fund airlines tin connection a coagulated customer experience, particularly erstwhile passengers set their expectations and understand that low-cost airlines often travel pinch trade-offs.

For leisure travelers, peculiarly those seeking affordable options for short-haul flights, some airlines tin supply a reasonable action pinch bully service and comfortable seats, contempt nan antagonistic press. However, travelers should beryllium alert of imaginable added costs for food and snacks, arsenic good arsenic different other charges for things for illustration spot action and baggage.

Why This Matters for Tourists and Travelers

This research sheds ray connected nan value of not solely relying connected online reviews erstwhile making travel decisions. While antagonistic experiences are often vocalized, galore travelers, for illustration Simon, whitethorn person affirmative experiences contempt nan wide criticism. Travelers should attraction connected their personal experiences and measurement some pros and cons, keeping successful mind that nan cheapest action whitethorn not ever beryllium nan worst.

Quick Travel Tips:

• Check Reviews, But Don’t Rely Solely connected Them: While reviews tin supply adjuvant insights, retrieve that experiences tin alteration widely. What whitethorn beryllium a antagonistic acquisition for 1 personification could beryllium affirmative for another.
• Budget Wisely: When flying pinch low-cost carriers for illustration Frontier and Spirit, support successful mind that extra charges for food, baggage, and spot action tin adhd up quickly. Always cheque nan airline’s website earlier booking.
• Know Your Needs: For business travelers aliases those looking for much amenities, premium airlines whitethorn connection amended comfort, Wi-Fi, and business services. However, for a short and affordable trip, fund airlines tin still supply value.
• Book Snacks successful Advance: To debar spending a batch onboard, bring snacks and drinks pinch you erstwhile flying connected fund carriers.

Key Takeaways for Travelers

• Simon Wilson’s travel pinch Frontier Airlines and Spirit Airlines disproves nan wide antagonistic estimation of these fund airlines.
• Customer service connected some airlines received precocious marks, pinch helpful check-in staff and friends crew members.
• Budget airlines are awesome for leisure travelers looking for affordable flights, but travelers should beryllium alert of further costs for snacks and different services.
• For business travelers, comfort and amenities whitethorn not beryllium nan apical privilege connected fund airlines, but these airlines supply coagulated work for short, budget-friendly trips.

Source: Mirror.co.uk