For Julien Emery, nan problem has ever been personal.
He’s nan CEO and co-founder of Superpanel, a level that helps rule firms seamlessly onboard caller clients.
He listed affectional encounters pinch nan law: As a Canadian, he recovered entree to ineligible thief difficult and expensive; he besides recalls his mother successful a car accident, and really nan ineligible payout helped support his family afloat for years. He recovered nan ineligible intake — nan process of a patient evaluating a caller customer aliases petition — tedious.
“For consumers, it’s a maze of forms, telephone calls, and dropped leads that origin astir group to springiness up earlier getting help,” he told TechCrunch. “For firms, it’s a costly, error-prone bottleneck.”
Before nan caller advancements successful artificial intelligence, he said that nan intake process was regarded arsenic excessively analyzable for automation. But that’s changed. Emery worked astatine Hootsuite, past founded nan wellness security underwriting level Allay (which exited to Novo Benefits), earlier teaming up pinch his friend Dingyu Zhang, who had a inheritance successful AI, to motorboat Superpanel successful 2024.
Superpanel automates half nan activity of ineligible intake, Emery said, managing postulation and feedback. It provides plaintiff rule firms pinch a “digital teammate” that helps pinch escalation and compliance. “It engages clients crossed phone, texting, email, and forums, guiding them done their communicative and sharing documents,” he continued. For firms, it helps benignant lawsuit type, jurisdiction, and documentation.
“When there’s consequence of ambiguity, nan strategy escalates to a quality squad member,” he said. “The consequence is simply a unified, multi-channel workflow that delivers measurable results and gives firms a strategy they tin spot for illustration a existent employee.”
Techcrunch event
San Francisco | October 27-29, 2025
The institution announced Tuesday a seed $5.3 cardinal raise successful a information co-led by Outlander VC and Field Ventures. Emery said he met immoderate investors successful this information done his past startup, and those early investors introduced him to nan ones who led nan information for this caller one. Others successful this information see LOI Venture (co-founded by nan laminitis of Hootsuite), Zenda Capital, 8-Bit Capital, and Behind Genius Ventures.
“We’ll usage nan backing to accelerate hiring and grow Superpanel’s capabilities for plaintiff rule firms,” he said.
Legal is 1 of nan apical industries seeing translator arsenic artificial intelligence continues to innovate. So Superpanel surely isn’t unsocial successful this space, and its competitors see Clio Grow, LegalClerk.ai, MyCase, and Whippy.ai.
But Emery is hoping Superpanel will guidelines retired from nan pack. “Consumers now expect answers and solutions to beryllium instant and self-serve, shaped by AI devices and nan online experiences they usage each day,” Emery said. “Superpanel guides them continuously crossed that journey.”
1 month ago
English (US) ·
Indonesian (ID) ·