Frances Ryan’s article rings acquainted bells (Young group want to ‘go private’ – I’m a lifelong protagonist of nan NHS, but I tin spot why, 20 August). I have been waiting 60 weeks for a partial knee replacement. The infirmary website and nan NHS website opportunity “average diligent waiting clip 18 weeks”.
However, astatine each shape my hold has been beset by avoidable delays: 2 cancelled appointments rescheduled months later, 3 months’ hold reviewing nan MRI scan, referral from 1 advisor to different – a “new referral” – and a 12-week wait. After my first pre-op, nonaccomplishment to travel up connected outstanding investigations necessitated a 2nd pre-op, aft which nan clearance for room was not communicated to admissions until I pursued it, 4 weeks later.
The existent connection is that they “will effort to springiness maine a day wrong 8 weeks”. A title to nan Patient Relations Service elicited nan explanation: “That’s conscionable nan measurement we do things.” Meanwhile, general complaints elicit long-delayed responses afloat of nonsensical obfuscation. If nan Department of Health and Social Care is relying connected waiting-list accusation from infirmary trusts for illustration this, past plans for NHS betterment are doomed to fail.
I could person had my room privately astatine nan aforesaid NHS hospital, pinch nan aforesaid consultant, wrong weeks of referral. If I’d gone backstage 14 months ago, I’d astir apt person been capable to bask 2025 – mobile, and supplier and pain-free. Perhaps I’ll go backstage adjacent time?
Ed Mason
Kendal, Cumbria
Unlike Frances Ryan, I americium fortunate to person ne'er faced nan dilemma of needing to usage backstage healthcare because of nan evident failings of nan NHS. But contempt her individual circumstances I deliberation she mightiness bespeak connected nan truth that individual patients buying attraction does person a wider effect upon different patients who whitethorn person greater objective needs.
The backstage physiotherapist she utilized whitethorn person been wholly independent, but nan overwhelming mostly of clinicians moving successful backstage healthcare besides activity part-time successful nan NHS. The truth that they are moonlighting, treating those choosing to pay, straight contributes to what Ryan describes as nan NHS’s “sky‑high” waiting lists.
In what is now very overmuch a our “me first” society, it is swimming against nan tide to mention to nan communal good. But accessing backstage healthcare is thing but a neutral act. It importantly worsens nan prospects of those who are unable, aliases unwilling, to return this step, whose wellness problems are often considerably worse than those of nan queue-jumpers.
David Hinchliffe
Holmfirth, West Yorkshire